April Taylor
Phoenix,AZ
Summary
Dedicated worker possessing effective communication, teamwork, and customer services skills. Demonstrates understanding of time and money management, and willingness to perform duties with a pleasant and helpful demeanor.
Overview
21
21
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
06.2023 - Current
- Processing receipt of packages – off-loading packages from shipping vehicles
Team Leader
Jack in the Box
12.2022 - 05.2023
- Team leader managing a crew of 4 people, ensuring effective and accurate performance
- Facilitating workers to provide quality customer service
- Reconciled cash drawer, reviewed for mistakes, and resolved errors
Warehouse Associate
Amazon Warehouse
01.2021 - 12.2022
- Trained in direct palletizing, use of a pallet jack to maneuver product within a warehouse setting, processed vendor returns, induction of packages, transship, acted as a learning ambassador to train new personnel
Team Leader
Dunkin Donuts
06.2020 - 12.2021
- Team leader, managing a crew of 6-10 people, ensuring shifts had adequate coverage, applying proper procedures, ensuring effective and accurate performance
- Encouraged workers to provide quality and efficient customer service
- Reconciled cash drawer, reviewed for mistakes, and resolved errors
Manager
Jack in the Box
07.2004 - 05.2020
- Transitioned from a crew member to a manager position, managed a crew of 5-7 people, scheduled shifts, ensured effective and accurate performance
- Coaching workers to provide quality and timely customer service
- Reconciled cash drawer, reviewed for mistakes, and resolved errors
Education
High School Diploma -
Phoenix Job Corps Center
Phoenix, AZ01.2001
Skills
- Applied Understanding
- Basic Accounting
- Operating in a Fast-Paced Environment
- Active Listening Skills
- Leadership
- Effective Communication Skills
- Time Management
- Money Handling
- Warehouse Operations
Timeline
Warehouse Associate
Amazon Warehouse
06.2023 - Current
Team Leader
Jack in the Box
12.2022 - 05.2023
Warehouse Associate
Amazon Warehouse
01.2021 - 12.2022
Team Leader
Dunkin Donuts
06.2020 - 12.2021
Manager
Jack in the Box
07.2004 - 05.2020
High School Diploma -
Phoenix Job Corps Center
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