April Thomas
Lake Charles,La
Summary
Motivated process technology graduate seeking an entry-level process operator position. Eager to apply technical skills, hands-on training, and a strong commitment to safety and efficiency in plant operations. Dedicated to continuous learning and long-term career growth, with a strong interest in contributing to the success and safety of the team and industry.
Overview
13
13
years of professional experience
Work History
Rental Operations Manager
T & M Properties
08.2020 - 01.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Production Operations Manager
Queen of Glitter
07.2023 - 12.2024
- Manage the day-to-day production of glitter-based products
- Ensure production timelines are met and that processes are efficient and cost effective
- Perform routine checks on product consistency, color quality, and packaging requirements
- Responsible for operating and overseeing the product from start to finish
Billing Operations Manager
L & D Community Care
08.2012 - 08.2020
- Oversee the daily operations of the billing department, ensure timely and accurate processes are complete
- Provide support and guidance to team members on complex billing inquiries or disputes
- Oversee and manage billing software and systems to ensure that they are running effectively and data required is entered into the database
- Prepare billing reports for management and follow proper protocol
Hole Watch/Fire Watch
Lake Charles Refinery-Performance
05.2012 - 08.2012
- Monitor conditions and entrants working inside confined spaces
- Look for hazards and report any to safety
- Maintain a water hose, fire hydrant, air horn, and safety vest
Education
Process Technology -
Sowela Technical Community College
Lake Charles, LABachelor Of Early Childhood Care And Education - Child Development
Northwestern State University of Louisiana
Natchitoches, LA12.2011
Diploma -
A. M. Barbe High
Lake Charles, LA05.2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Staff training
- Staff management
- Inventory management
- Policies and procedures implementation
- Employee motivation
Timeline
Production Operations Manager
Queen of Glitter
07.2023 - 12.2024
Rental Operations Manager
T & M Properties
08.2020 - 01.2025
Billing Operations Manager
L & D Community Care
08.2012 - 08.2020
Hole Watch/Fire Watch
Lake Charles Refinery-Performance
05.2012 - 08.2012
Process Technology -
Sowela Technical Community College
Bachelor Of Early Childhood Care And Education - Child Development
Northwestern State University of Louisiana
Diploma -
A. M. Barbe High
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