April Thornhill
Rock Springs Honda Toyota KTM
Rock Springs,WY
1
Certification
15
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Regional Sales Manager and Analyst
2 Years 5 Months- No longer working in this position due to Corporate Lay Off within Departments.
- Led cross-functional teams to enhance product offerings and customer engagement initiatives.
- Analyzed market trends and competitor activities to inform strategic decisions and drive revenue growth.
- Mentored junior sales staff, fostering skill development and improving overall team performance.
- Established strong relationships with key clients, enhancing customer loyalty and retention rates.
Sales Representative
3 Years 7 Months- Developed and maintained relationships with clients to enhance customer loyalty.
- Built strong customer relationships through active listening and personalized service.
- Conducted vehicle demonstrations, highlighting key features and benefits to potential buyers.
- Trained new sales representatives on effective sales techniques and dealership processes.
- Negotiated financing options, ensuring transparency and compliance with industry standards.
Pharmacy Technician
2 Years- Processed medication orders efficiently using pharmacy management systems.
- Ensured compliance with regulatory standards and maintained accurate documentation of controlled substances.
- Coordinated inventory management, minimizing shortages and ensuring timely restocking of supplies.
- Implemented workflow improvements that enhanced pharmacy efficiency and reduced processing times.
Lead CNA
1 Year 9 Months- Supervised daily activities of nursing staff to ensure high-quality patient care.
- Developed and implemented training programs for new Certified Nursing Assistants.
- Collaborated with healthcare team to create individualized care plans for residents.
- Monitored patient conditions, reporting changes to nursing staff promptly.
- Streamlined documentation processes, enhancing accuracy and efficiency in patient records.
- Mentored junior staff, fostering professional growth and improving team performance.
Certified Dental Assistant
4 Years 8 Months- Assisted in patient management and scheduling to enhance office efficiency.
- Prepared treatment rooms and sterilized instruments following infection control protocols.
- Educated patients on oral hygiene practices and post-treatment care.
- Collaborated with dentists to ensure accurate implementation of treatment plans.
- Monitored inventory levels and ordered supplies to maintain optimal stock availability.
- Trained junior dental assistants on procedures, tools, and office policies for seamless operations.
- Led team discussions to identify areas for workflow enhancement and staff development initiatives.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
Education
- Nursing/CNA
- Dental Assisting
Graduate Certificate - Certified Personal Training & Nutrition
Skills
Social perceptiveness
Attention to detail
Problem-solving skills
Relationship building
Excellent people skills
Training and mentoring
Emotional support
Multitasking and organization
Critical thinking
Certification
- Licensed CNA
- Certified Grief Professional
- Licensed Dental Assistant
- Dental Radiology License
- Toyota Sales Associate Training Certificate
- ISSA Certified Personal Trainer
- First Aid/CPR Certified
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Achieved Lead CNA Status through effective skills, reliability, punctuality and ability to stay calm in stressful situations.
Timeline
Regional Sales Manager and Analyst
End 2 End by Cergon
02.2024 - 07.2026Read More
Sales Representative
Rock Springs Honda Toyota KTM
02.2023 - CurrentRead More
Pharmacy Technician
Rock Springs I.V. Center
02.2021 - 02.2023Read More
Lead CNA
Mission At Castle Rock
12.2016 - 09.2018Read More
Certified Dental Assistant
Sweetwater Dental Dr. Rober Taylor DDS
11.2011 - 07.2016Read More
National Academy of Dental
from Dental Assisting
Read More
Western Wyoming Community College
from Nursing/CNA
Read More
International Sports Science Association
Graduate Certificate from Certified Personal Training & Nutrition
Read More