April Totherow
Dallas,GA
Summary
Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.
Overview
15
15
years of professional experience
Work History
Orthodontic Lead Assistant
Due West Orthodontics
Marietta, GA
10.2021 - Current
- Built strong relationships with patient through positive attitude and attentive response.
- Successfully manage others by delegating duties and tasks when needed to achieve direction and organize the flow in the clinical area ensuring that it is operating efficiently and the expectations and needs of all patients are met.
- Independent decision making with sound judgment and with little supervision.
- Demonstrate confidence and professionalism by showing a sincere interest in leading the clinical team and inspiring others.
- Assist in any training of each team member and create a productive work environment for all employees on a daily basis.
Treatment Coordinator
Dr. T.R Harless Orthodontics
Hiram, GA
06.2009 - 10.2021
- Laid out potential payment plans for patients.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Directed patient care by organizing schedules and day-to-day activities for 8 employees.
Education
Diploma - Dental Assisting
Georgia Northwestern Technical College
Rome, GA12.2009
Skills
- Event Coordination
- Sales Support
- Technical Proficiency
- Quality Assurance
- Goal Setting
- Problem Solving
Timeline
Orthodontic Lead Assistant
Due West Orthodontics
10.2021 - Current
Treatment Coordinator
Dr. T.R Harless Orthodontics
06.2009 - 10.2021
Diploma - Dental Assisting
Georgia Northwestern Technical College