April Travis
Stony Point,NY
Summary
Reliable employee demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
Work History
Repossession Manager
New City Funding Corp
Stony Point, NY
06.2017 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed recovered units getting to auction and sold at auction.
- Maintain customer service while allowing customers to redeem their vehicles.
- Handling payments to repossession agents and auctions.
Collections Representative
New City Funding Corp
NY
06.2017 - Current
- Customer service.
- High volume call outs to customers and incoming calls.
- Payments.
Recreation Leader
Northern Manor
Nyack, NY
02.2010 - 06.2017
- Engaged with participants to encourage involvement in different recreational activities.
- Participated in games and recreational activities which encouraged individuals and staff to join in.
- Supported site leader in coordinating and executing different projects.
- Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
Education
High School Diploma -
North Rockland High School
Thiells, NY06.2007
Skills
- Documentation and Reporting
- Performance Tracking and Evaluation
- Staff Training
- Verbal and Written Communication
- Cost Control
- Teamwork and Collaboration
- Microsoft word
- Microsoft excel
- Quick books
- Customer service
- Management
- Multi task
- Hands on
- High volume work
Timeline
Repossession Manager
New City Funding Corp
06.2017 - Current
Collections Representative
New City Funding Corp
06.2017 - Current
Recreation Leader
Northern Manor
02.2010 - 06.2017
High School Diploma -
North Rockland High School