Skilled Repossession Administrator with expertise in communication and negotiation. Proven ability to manage repossession processes, maintain compliance, and ensure positive borrower relations.
Overview
11
11
years of professional experience
Work History
Repossession Administrator
Wright Patt Credit Union
Beavercreek
05.2016 - 06.2026
Conducted vehicle inspections for compliance with repossession protocols.
Communicated with borrowers to negotiate repayment plans and resolve issues.
Managed documentation related to vehicle recovery and ownership transfer processes.
Collaborated with internal teams to assess risk and prioritize accounts for repossession.
Trained new staff on repossession procedures and company policies effectively.
Utilized specialized software to track and manage repossessed vehicles efficiently.
Developed strategies to minimize losses while maintaining positive borrower relations.
Coordinated with local tow companies for vehicle pickup services.
Prepared and maintained repossession paperwork, including legal notices and court documents.
Provided customer service support to debtors by answering their questions concerning loans, payments.
Loan Processing Officer
Advantage On Call
Dayton
11.2015 - 05.2016
Reviewed loan applications for completeness and accuracy.
Verified applicant credit history and financial information.
Conducted credit checks and analyzed financial statements to assess loan eligibility.
Reviewed initial client documentation to structure and submit loan package.
Created and completed loan submission packages.
Assisted customers with completing required forms related to the loan process.
Performed data entry into the loan processing system.
Facilitated post-closing activities such as funding disbursement and recording fees payment.
Education
Some College (No Degree) - English Composition
Indiana University, Purdue University Indianapolis
Indianapolis, IN
High School Diploma -
Perry Meridian High School
Indianapolis, IN
Skills
Repossession protocols
Loan eligibility assessment
Risk assessment
Credit analysis
Vehicle inspection
Documentation management
Documentation reporting
Software utilization
Customer relationship management
Time management
Policy implementation
Problem-solving
Effective communication
Communication skills
Customer service
Timeline
Repossession Administrator
Wright Patt Credit Union
05.2016 - 06.2026
Loan Processing Officer
Advantage On Call
11.2015 - 05.2016
Some College (No Degree) - English Composition
Indiana University, Purdue University Indianapolis
Skip Tracing, Recovery Administrator, Customer Service Representative, Account Representative at Tidewater Finance CompanySkip Tracing, Recovery Administrator, Customer Service Representative, Account Representative at Tidewater Finance Company