Professional Summary
Overview
Work History
Education
Timeline

April Turnbough

Obrien’s Market
Modesto,CA
13
years of professional experience

Dedicated Store Manager with a strong background in customer service and staff training. Recognized for improving operational efficiency and resolving customer issues effectively, contributing to increased loyalty and repeat business.

Work History

Store Manager

12 Years 11 Months
Obrien’s Market | 10.2013 - Current
  • Supervised daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored new staff on store policies and procedures for effective service delivery.
  • Implemented inventory control measures to reduce shrinkage and improve stock accuracy.
  • Coordinated scheduling and staffing to align with peak business hours and sales trends.
  • Resolved customer issues promptly, enhancing overall shopping experience and loyalty initiatives.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.

Education

High School Diploma

Beyer High School | Modesto, CA | 06.1995

Timeline

Store Manager

Obrien’s Market
10.2013 - CurrentRead More

Beyer High School

High School Diploma
Read More
April Turnbough