Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

April Walden

Yukon,OK

Summary

Personable hospitality specialist with 8 years of experience and a decade of customer service and retail expertise. Passionate about marketing, building meaningful client relationships, and delivering exceptional live event experiences.

Overview

8
8
years of professional experience

Work History

Box Office Manager

Sensi Magazine
Oklahoma City, OK
10.2023 - Current
  • Oversee the sale of tickets via online platforms, phone, and in-person transactions.
  • Hire, train, and schedule box office staff.
  • Manage daily cash flow, credit card transactions, and financial reporting.

Owner & Event Producer

EventsOkc
Oklahoma City, OK
10.2016 - Current
  • Plan, book, and host events showcasing high-quality sound productions, live performances, dancers, and community-forward initiatives.
  • Independently manage all aspects of event production, including booking artists, arranging transportation, and executing promotional strategies across social media and street teams.
  • Foster community engagement through inclusive, artistic, and impactful events, ensuring a memorable experience for diverse audiences.
  • Cultivate partnerships with vendors and sponsors to enhance event offerings and support the growth of Oklahoma's music and arts scene.

Stagehand

Crew One Production
Rothbury, MI
06.2024 - 06.2024
  • Assisted with the setup and teardown of staging, lighting, and audio equipment to ensure a smooth, efficient event production.
  • Handled heavy equipment, including trusses, speakers, and stage platforms, ensuring proper placement and secure assembly.
  • Adapted to fast-paced, physically demanding environments, while adhering to tight schedules.

Personal Assistant & Event Hospitality Manager

Subsonix LLC / Rare Diamond Booking
Oklahoma City, OK
05.2017 - 04.2024
  • Managed daily administrative tasks, including scheduling meetings, handling correspondence, and ensuring smooth operations for the business owner.
  • Oversaw financial responsibilities such as paying bills, tracking expenses, and maintaining accurate records to support business operations.
  • Managed on-site logistics, including catering, accommodations, and artist relations.
  • Planned and executed meet-and-greets for groups of up to 200 to provide a seamless experience.
  • Supervised and trained street team members and volunteers.

Artist Relations

Wakaan Music Festival
Mulberry, AR
10.2023 - 10.2023
  • Facilitated on-site artist check-ins, and provided clear instructions about festival schedules, artists' performance times, and event logistics.
  • Managed the credentialing process for all artists, crew, and VIP personnel, ensuring accurate distribution of passes, wristbands, and access badges according to event guidelines.

Artist Hospitality

Wakaan Music Festival
Mulberry, AR
10.2022 - 10.2022
  • Managed all aspects of artist hospitality to ensure a positive, comfortable, and stress-free experience for performers, including overseeing accommodation, catering, and personal requests.
  • Coordinated the preparation of artist lounges, green rooms, and dressing areas, ensuring they were fully stocked with specific rider requests.
  • Addressed any artists' concerns or needs during the event, acting as the point of contact for problem-solving.

Artist Liaison

Buku Music & Arts Festival
New Orleans, LA
03.2022 - 03.2022
  • Serving as a liaison between the artists and the festival production team.
  • Facilitating smooth check-ins, managing artists' schedules, and troubleshooting on-site issues.
  • Overseeing artist hospitality areas, ensuring all needs are met, and creating a welcoming environment.

Street Team Coordinator

Fresh Squeeze
Oklahoma City, OK
11.2019 - 03.2022
  • Led and managed a team of street team members, coordinating promotional efforts to maximize brand awareness and event attendance.
  • Developed and executed strategic marketing plans, including flyer distribution, poster placement, and face-to-face engagement in high-traffic areas, to effectively reach target audiences.
  • Coordinated logistics for promotion campaigns, including scheduling shifts, tracking distribution areas, and ensuring proper coverage across multiple locations.

VIP Coordinator

Wakaan Music Festival
Oklahoma City, OK
10.2019 - 10.2019
  • Managed day-to-day operations as a vendor liaison and handled any questions or issues.
  • Responsible for distributing each guest's personalized VIP merchandise.
  • Coordinated meet-and-greets for up to 10 artists each day for 200 attendees.
  • Created the VIP experience by connecting with and meeting the needs of each individual to the fullest extent, in order to provide a flawless experience.

Artist Liaison

Daybreak Music Festival
Asher, OK
10.2019 - 10.2019
  • Met with artists and crew at the airport and transported them to the festival site, hotel, and errands as needed.
  • The first point of contact during the festival for transport.
  • Managed and distributed all credentials for guests.
  • Set up riders for hospitality and dressing areas.

Education

Technical College - Marketing & Business

Francis Tuttle Technology Center
Oklahoma City, OK
05-2017

Some College (No Degree) - Marketing

Louisiana Delta Community College
Monroe, LA

Skills

  • Attention to Detail & Multitasking
  • Scheduling & Time Management
  • Delegation & Workflow Optimization
  • Customer Service & Client Relations

References

References available upon request.

Timeline

Stagehand

Crew One Production
06.2024 - 06.2024

Box Office Manager

Sensi Magazine
10.2023 - Current

Artist Relations

Wakaan Music Festival
10.2023 - 10.2023

Artist Hospitality

Wakaan Music Festival
10.2022 - 10.2022

Artist Liaison

Buku Music & Arts Festival
03.2022 - 03.2022

Street Team Coordinator

Fresh Squeeze
11.2019 - 03.2022

VIP Coordinator

Wakaan Music Festival
10.2019 - 10.2019

Artist Liaison

Daybreak Music Festival
10.2019 - 10.2019

Personal Assistant & Event Hospitality Manager

Subsonix LLC / Rare Diamond Booking
05.2017 - 04.2024

Owner & Event Producer

EventsOkc
10.2016 - Current

Technical College - Marketing & Business

Francis Tuttle Technology Center

Some College (No Degree) - Marketing

Louisiana Delta Community College

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April Walden