April Walker
Athens,AL
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.
Overview
13
13
years of professional experience
Work History
Assistant Branch Manager
Redstone Federal Credit Union
04.2004 - 04.2017
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Education
High School Diploma -
Athens High School
Athens, AL06.1990
Skills
- Account Collections
- Staff Development
- Employee Scheduling
- Account Management
- Audit Preparation
- Cash Handling
- Team Development
- Audit Monitoring
- Staff Training
- Staff Management
- Client Rapport-Building
- Employee Performance Reviews
- Maintaining Clean Work Areas
- Vault Audits
Timeline
Assistant Branch Manager
Redstone Federal Credit Union
04.2004 - 04.2017
High School Diploma -
Athens High School