Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

April Washington

Atlanta,GA

Summary

Proven to excel in fast-paced environments, I enhanced sorting efficiency at FedEx and improved customer satisfaction at Walmart through exceptional service and accuracy. Skilled in handling high-volume transactions and mail, my reliability and precision have consistently boosted workplace productivity. My ability to lift up to 50 pounds complements my dedication to safety and punctuality.

Overview

7
years of professional experience

Work History

FedEx

Mail Sorter
05.2020 - 09.2023

Job overview

  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
  • Improved overall workplace safety through proper handling of hazardous materials and packages.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.

Walmart

Cashier
02.2017 - 11.2019

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Blue Cliff College - Metairie
Metairie, LA

Associate Degree In Nursing from Nursing Assistance
06.2014

Riverdale High School
Jefferson, LA

from Mathematics
05.2007

Skills

  • Handling and sorting mail
  • Reliability and punctuality
  • Accuracy and Precision
  • Workplace Safety
  • Also, a really fast learner

Timeline

Mail Sorter

FedEx
05.2020 - 09.2023

Cashier

Walmart
02.2017 - 11.2019

Blue Cliff College - Metairie

Associate Degree In Nursing from Nursing Assistance

Riverdale High School

from Mathematics
April Washington