April Watford
Summary
Results-driven nursing professional with extensive experience in clinical operations and regulatory compliance. Expertise in developing comprehensive patient care plans and fostering interdisciplinary collaboration. Proven track record of achieving optimal patient outcomes and enhancing care quality.
Overview
23
23
years of professional experience
Work History
Clinical Manager/Director of Nursing
Coastal Health LLC
Florence
02.2023 - Current
- Oversaw daily clinical operations, ensuring compliance with healthcare regulations and enhancing patient safety.
- Coordinated interdisciplinary teams to develop comprehensive patient care plans.
- Managed staff schedules and assigned duties, improving clinic workflow and staff accountability.
- Implemented training programs for new staff and ongoing education initiatives.
- Analyzed patient feedback to identify and implement service improvement opportunities, boosting patient satisfaction.
- Facilitated regular team meetings to review clinical protocols and best practices.
- Monitored inventory of medical supplies, ensuring operational efficiency.
- Developed clinical policies and procedures in alignment with regulatory standards.
RN Case Manager
Pruitt Home Health
Florence
02.2022 - 02.2023
- Assessed patient needs to create comprehensive care plans.
- Coordinated with healthcare providers to ensure effective patient care delivery, enhancing overall treatment outcomes.
- Monitored patient progress and adjusted care plans based on findings.
- Educated patients and families on health management strategies, empowering them to take an active role in their care.
- Facilitated communication between patients, families, and medical teams.
- Documented patient interactions and care plans in electronic health records.
- Advocated for patient needs during multidisciplinary team meetings.
- Managed caseloads while prioritizing urgent issues, ensuring timely interventions and support for patients.
Registered Nurse Supervisor
Carolinas Hospital System
Florence
06.2003 - 07.2022
- Supervised nursing staff to uphold high-quality patient care standards.
- Coordinated patient admissions, discharges, and transfers within hospital system.
- Evaluated patient care plans for adherence to hospital policies and procedures.
- Collaborated with interdisciplinary teams to address complex patient needs.
- Facilitated effective communication among patients, families, and healthcare providers.
- Provided leadership during emergencies to ensure patient safety standards.
- Created individualized patient plans based on thorough assessment findings.
- Educated patients and families on treatment options, medications, and follow-up care.
Home Health RN Case Manager
Mcleod Home Health
Florence
07.2014 - 02.2022
- Coordinated patient care plans with interdisciplinary healthcare teams, ensuring alignment on treatment goals and improving patient outcomes.
- Assessed patient needs through comprehensive health evaluations to inform individualized care.
- Collaborated with physicians to develop effective treatment plans tailored to individual patients.
- Monitored patient progress, adjusted care plans to meet evolving needs.
- Educated patients and families on self-care management strategies and healthcare resources, promoting informed decision-making and engagement in care.
- Advocated for patients' needs within the healthcare system, improving access to necessary services and elevating overall care quality.
- Documented patient interactions in electronic systems, ensuring compliance with agency policies.
- Provided training and support to new nursing staff on best practices and protocols.
Education
Bachelor of Science - Nursing
USC Upstate
Spartanburg, SC04-2005
Associate of Science - Nursing
Florence-Darlington Technical College
Florence, SC05-2003
Master of Science - MSN
South University Savannah
GA04-2026
Skills
- Clinical assessment and documentation
- Patient care
- Case management expertise
- Managed care coordination
- Nursing protocols and clinical operations
- Regulatory compliance and oversight
- HIPAA compliance
- Quality improvement initiatives
- Quality control measures
- EHR management
- Patient advocacy
- Patient relationship management
- Patient health education strategies
- Staff training and guidance
- Onboarding programs
- Staff scheduling
- Team management and meetings
- Interdisciplinary collaboration
- Clinical leadership development
Timeline
Clinical Manager/Director of Nursing
Coastal Health LLC
02.2023 - Current
RN Case Manager
Pruitt Home Health
02.2022 - 02.2023
Home Health RN Case Manager
Mcleod Home Health
07.2014 - 02.2022
Registered Nurse Supervisor
Carolinas Hospital System
06.2003 - 07.2022
Bachelor of Science - Nursing
USC Upstate
Associate of Science - Nursing
Florence-Darlington Technical College
Master of Science - MSN
South University Savannah