April Williams
Saint Albans,NY
Summary
I am a dynamic sales professional with proven success at GEICO, excelling in client relations and sales training. A quick learner and problem solver - who has consistently expanded policyholder and enhanced team performance through knowledge sharing. Recognized for exceptional sales and communication, driving results in a competitive environment.
Overview
9
9
years of professional experience
Work History
Sales Agent
GEICO
10.2021 - Current
- Developed strong relationships with clients through excellent customer service throughout the call
- Assisted call-in customers with quotes and creating policies
- Explained features and advantages of insurance products and need for such to promote sales.
- Expanded amount of policyholders constantly
Virtual Auto Damage Adjuster
GEICO
05.2022 - 04.2023
- Served as a trusted resource within the team, providing support and guidance between the comp and auto repair shops
- Managed a large amount of car rental claims
- Strengthened team performance by sharing knowledge and expertise on industry best practices for auto damage adjusting.
- Maintained positive relationships with policyholders, providing exceptional customer service throughout the claims process.
Car Rental Agent
Hertz Car Rental
01.2016 - 03.2020
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Effectively managed pickup and dropoff times, ensuring a smooth rental process for customers.
Education
Bachelor of Science - Psychology
New Rochelle College
Brooklyn, NY06-2027
High School Diploma -
Williams H. Maxwell V.H.S.
Brooklyn, NY06-1998
Skills
- Client relations
- Team Player
- Sales training
- Quick learner
- Problem Solver
Accomplishments
2 time ACE award recipient
Timeline
Virtual Auto Damage Adjuster
GEICO
05.2022 - 04.2023
Sales Agent
GEICO
10.2021 - Current
Car Rental Agent
Hertz Car Rental
01.2016 - 03.2020
Bachelor of Science - Psychology
New Rochelle College
High School Diploma -
Williams H. Maxwell V.H.S.
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