April Willis, LBSW

-Oversee the administration and personnel of the social services department while continuing all Social Services Coordinator duties

-Ensure compliance with all state requirements

-Receive, delegate, respond and maintain grievance records

-Participate in Quality Assurance Committee

-Complete and provide the monthly OBRA report

-Completed psychosocial assessments, social histories, MDS assessments, BIMS, quarterly notes, annual notes, and documentation of interactions with residents and/or families

-Developed individualized care plans and facilitated care plan meetings

-Initiated discharge planning with the IDT, patient, and family to include home health agency, durable medical equipment and other community resources

-Enhanced a Behavior Management Program in partnership with facility psychiatric services

-Lead Resident Council Meeting and followed up with concerns

-Developed relationships with hospice agencies to ensure better continuity of care for residents

-Facilitated services with outside vendors such as dental, optometry, podiatry, and psychiatric agencies

-Built relationships with and advocated for residents and families

-Provided support to residents and families during the COVID 19 health crisis

-Created and updated marketing materials for distribution

-Visited local home health agencies, hospices, hospitals, senior citizen centers, churches and physician offices to provide education regarding adult day care and sitter services

-Managed contact logs

From October 1993 through December 1997 I held positions at the following facilities: Autumn Breeze Health and Rehabilitation Center, Lynwood Nursing Home, SouthernCare Hospice, and Beverly Health Care Center East.