Summary
Overview
Work History
Education
Skills
Accomplishments
Presentations Invited Lectures
Evidenced Based Paper
Clinical Rotations
Activities
Certification
References
Timeline
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April Zaniewski, MSN, APRN, FNP-BC, CCDS

April Zaniewski, MSN, APRN, FNP-BC, CCDS

Garden City,MO

Summary

Seasoned registered nurse with 25 years of diverse experience in critical care, electrophysiology lab, leadership, and out-patient care. Specializes in electrophysiology for the past 21 years. Graduating with Family Nurse Practitioner in 2021. Known for educating others and developing evidence-based policies, procedures, and protocols.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Remote Clinical Service Manager

Murj
Santa Cruz, CA
01.2023 - Current
  • Interim Team Leader since October 2023- Transitioning to Remote Services Manager in Februray 2024
  • Co-founded the formal Education department for new employees on services team and training new employees
  • Successful launch of Education department and training of new team members
  • Championed Murj Connect across Services line to improve patient safety and HIPAA compliance
  • Championed rolling out Alert Configuration Protocol clinics to reduce alert burden
  • Management of six Remote Clinical Specialists, including bi-weekly 1:1s
  • Co-founded the formal documentation/implementation of 1:1s, Clinical calls
  • Implemented formal email template for Post clinical call
  • Implemented 'Education Quick Minutes', maintain education PowerPoint slides
  • Implemented/ Maintain a Library of abnormal arrhythmias for learning Cores/ ILRs
  • Successful on-boarding/ off-boarding clinics
  • Writing and implementation of Standard Operating Procedures for services line
  • Proficient in enabling, maintaining of Murj ideal scheduling, Go-Lives
  • Proficient in docket completion for: Abbot/ St. Jude, Medtronic, Boston Scientific, Biotronik devices
  • Recognized work schedules and staff assignments, taking/ delegating workload of staff and giving space for team to thrive
  • Recognized by management/ customers for providing exceptional customer service
  • Displayed strong telephone etiquette, effectively handling difficult calls
  • Bi-weekly/ monthly forward-facing clinic calls
  • Assisted with clinics requests and answered questions to improve satisfaction
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked with cross-functional teams to achieve goals.

Senior Remote Care Coordinator

BioTelemetry/Philips
Malvern, PA
03.2020 - 01.2023
  • Providing exceptional, remote monitoring of patients with pacemakers, defibrillators, and/or loop recorders for physicians all over the country
  • Currently working in a fast-paced hub which manages thirty-two practices with twenty-four staff members
  • Mentoring of new and ongoing training of staff members
  • Interim Hub Lead
  • Proficient in enabling, maintaining daily schedules, and Go-Lives
  • Communication skills with staff, physicians, and vendors
  • Innovation of new reporting for lead standards and new process/terminology of 'Up to Date'
  • Quality control, second review with continuing Hub education
  • Remote management of pacemakers/defibrillators/loop recorders of Medtronic, Abbott/St.Jude, Boston Scientific, and Biotronik
  • Reporting of arrhythmias
  • Working within Medicare guidelines for billing of services rendered and ICD-10 codes
  • Maintaining proficiency in Abbott/St
  • Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Described as always willing to learn, listen, teach, helpful, and very flexible.

Electrophysiology Nurse/ EP Lab

St. Joseph Medical Center
Kansas City, MO
10.2018 - 02.2020
  • Education of individuals, families, or other groups on topics such as health education, disease prevention, and development of health improvement programs
  • Surgical scrub during implantation of loop recorders
  • Mentoring and education of staff, students, and physicians
  • Administration of moderate sedation for surgical procedures
  • Monitor/pace/stim during Electrophysiology studies
  • Maintained proficiency in Abbott/St. Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Communication, scheduling, and quality control with vendors, operating room, anesthesia, and plant operations
  • Maintaining Medicare guidelines for billing of services and ICD-10 codes.

Electrophysiology Nurse

Midwest Heart and Vascular Specialist
Overland Park, KS
06.2009 - 10.2018
  • Management of greater than 950 patients in device clinic (independently seeing patients on a daily basis)
  • Maintained proficiency in Abbott/St. Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Developed standards of care utilizing Evidence-based Practices for nursing practices and patient care to streamline operations and improve patient safety
  • Innovated new policies/procedures for Event and Holter monitors
  • Policies became time and cost-saving which led to roll-out division-wide
  • Writing/updating protocols guided by Medicare guidelines which were utilized by division for remote device clinic follow-ups
  • Assisting in clinical research studies
  • Mentoring of staff and new physicians, and offering classes specializing in electrophysiology
  • Order, perform, or interpret results of diagnostic tests such as complete blood counts (CBCs), electrocardiograms (EKGs), and radiographs (x-rays) within practice protocols
  • Maintaining Medicare guidelines for billing of services and ICD-9/10 codes

Registered Nurse/ ICU Charge Nurse

Saint Luke's South Hospital
Overland Park, KS
12.2007 - 06.2009
  • Performed duties of House Supervisor as needed, and routinely as ICU charge nurse
  • Performed bedside procedures in a critical care setting
  • Education of families and patients on topics such as health promotion and disease prevention
  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patients and implementation of care plans
  • Pacemaker and defibrillator checks done on an as-needed basis
  • Maintained proficiency in Abbott/St. Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Mentoring of staff

Electrophysiology Nurse

Kansas City Heart Group
Kansas City, MO
06.2000 - 10.2007
  • Analyze and interpret patients' histories, symptoms, arrhythmias, EKGs, physical findings, or diagnostic information to develop appropriate diagnoses and treatment plans with physicians
  • Management of device clinic, independently seeing patients in the office and in-hospital within the scope of nursing practice and supervision of physicians
  • Maintained proficiency in Abbott/St. Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Order, perform, or interpret the results of diagnostic tests such as complete blood count (CBC), electrocardiogram (EKG), radiographs (x-rays), and writing of SOAP notes within practice protocols
  • Health promotion and education for patients in reduction of risk factors, disease prevention, and infection control
  • Patient education tailored towards management of chronic illness, wound management, and upcoming procedures
  • Maintaining Medicare guidelines for billing of services and ICD-9 codes

Registered Nurse/ Electrophysiology Nurse

Research Medical Center
Kansas City, MO
06.1999 - 06.2006
  • Nursing experience: ICU, ER, Telemetry, Renal, Pulmonary, Oncology, and 3 years in Electrophysiology lab
  • Charge Nurse of 37 bed Cardiac Care unit
  • Administration of moderate sedation during surgical procedures
  • Gained proficiency in Abbott/St. Jude, Medtronic, Boston Scientific, and Biotronik devices
  • Performed as scrub during Pacemakers, Defibrillators, Bi-Ventricular devices, Loop recorders, and Electrophysiology studies
  • Monitor/pace/stim during Electrophysiology studies
  • 3-D Carto mapping
  • Communication, scheduling, and quality control with vendors, operating room, anesthesia, and plant operations
  • Mentoring of staff
  • Health promotion and education of patients and families
  • Maintaining Medicare guidelines for billing of services and ICD-9 codes

Education

Master of Science in Nursing -

Graceland University
01.2021

Bachelor of Science in Nursing -

Graceland University
01.1999

Associate of Arts -

Metropolitan Community College
01.1998

Skills

  • Murj, PaceArt platforms
  • Excel, Word, PowerPoint
  • EMR platforms: Athena, Centricity, ECW, Meditech
  • Pacemaker/defibrillator/loop recorders- Biotronik, Boston Scientific, Medtronic, and St Jude/Abbott
  • Developing policies, procedures, and protocols utilizing best evidence-based practices
  • Shared decision making and patient-empowered healthcare
  • Staff Development
  • Team Management
  • Clinical Leadership
  • Performance Improvement
  • Effective Communication
  • Onboarding and coaching
  • Developing training programs

Accomplishments

Dean's List; 1999

Presentations Invited Lectures

  • Program dinner speaking engagement, 'Drugs in a Nutshell', Sarah Elsner, Abbott/ St. Jude, 07/20/2017, 08/2023
  • Workshop, 'Reporting Lead Trends', at BioTel/Philips, 05/2022
  • Workshops, 'Basic Pacing and ICD Therapy', at Midwest Heart and Vascular, 2015-2018
  • Workshops, 'Basic Dysrhythmia; 3 Humps, Lumps, and Bumps' at Midwest Heart and Vascular, 2012-2018
  • Workshop, 'Basic Dysrhythmia; 3 Humps, Lumps, and Bumps' at Research College of Nursing, 10/2005
  • Workshop, 'Quick Education' Provided bi-weekly at staff meetings
  • Workshop, 'Managing Disconnected List from Remote Websites' at clinic being released to Marketing, 05/18/2023-01/24/2024
  • Workshop, 'Remote Monitoring & What it Takes' at clinic being released to Marketing, 05/18/2023-01/24/2024
  • Workshop, 'Improving Remote Clinic Management and What it Takes' 05/2024
  • Workshop, 'Deep Dive in Cardiac Drugs' 04/2024
  • Workshop, 'New Hire Onboarding' 04/2024

Evidenced Based Paper

“Obstructive Sleep Apnea and Atrial Fibrillation: Comorbidities that Stress the Healthcare System with Higher Cost”, Advisor: Susan Vogelsmeier

Clinical Rotations

  • FNP Practicum- Family, 240, Harrisonville, MO, Jennifer Ryan, FNP, Fall 2021
  • FNP Practicum- Pediatrics, 180, Kansas City, MO, Scott Dattel, MD, Summer 2021
  • FNP Practicum- Adults, 180, Harrisonville, MO, Jennifer Ryan, FNP, Fall 2020

Activities

  • Association of Missouri Nurse Practitioners
  • American Nurses Association
  • Missouri Nurse Association
  • Heart Rhythm Society

Certification

  • APRN, 2022010137, Missouri
  • ANCC, 2022004265, American Nurses Credentialing Center
  • RN, 155151, Missouri
  • CCDS, 193210, Certified Cardiac Rhythm Device Specialist 2010

References

References available upon request.

Timeline

Remote Clinical Service Manager

Murj
01.2023 - Current

Senior Remote Care Coordinator

BioTelemetry/Philips
03.2020 - 01.2023

Electrophysiology Nurse/ EP Lab

St. Joseph Medical Center
10.2018 - 02.2020

Electrophysiology Nurse

Midwest Heart and Vascular Specialist
06.2009 - 10.2018

Registered Nurse/ ICU Charge Nurse

Saint Luke's South Hospital
12.2007 - 06.2009

Electrophysiology Nurse

Kansas City Heart Group
06.2000 - 10.2007

Registered Nurse/ Electrophysiology Nurse

Research Medical Center
06.1999 - 06.2006

Master of Science in Nursing -

Graceland University

Bachelor of Science in Nursing -

Graceland University

Associate of Arts -

Metropolitan Community College

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April Zaniewski, MSN, APRN, FNP-BC, CCDS