April V Allen
Towson,MD
Summary
Dynamic Human Resources professional with expertise in employee relations, recruitment, and compliance. Dedicated to fostering a collaborative team environment and driving organizational success. Proven ability to adapt to evolving needs while excelling in talent acquisition, conflict resolution, and policy implementation. Recognized for reliability and exceptional communication skills, consistently delivering results that align with company objectives. Committed to enhancing workplace culture and supporting strategic HR initiatives.
Overview
11
11
years of professional experience
Work History
Human Resources Generalist
St. Vincent de Paul of Baltimore
Baltimore, MD
01.2024 - Current
- Serve as the primary point of contact for HR-related inquiries for 288+ employees and managers. Maintain, audit, and ensure compliance with employee records and documentation. Process weekly unemployment claims and manage workers' compensation claims, audits, and vendor communications. Support employee training initiatives and maintain organizational charts for leadership. Respond to audit, monitoring, and reporting requests. Provide guidance on HR policies, employee relations, and disciplinary matters. Participate in investigations, disciplinary actions, and termination meetings. Serve as the subject matter expert on payroll systems, processes, and compliance requirements. Provide guidance on payroll coding for special situations such as FMLA, PTO, and holidays. Maintain and update payroll records, ensuring all employee changes are accurately captured. Process wage garnishments and maintain related documentation. Serve as the lead administrator for retirement plans, working closely with plan vendors and administrators to address issues and ensure effective plan management. Upload and reconcile bi-weekly 403(b) retirement contributions. Coordinate and manage annual retirement plan audits, collaborating with vendors and auditors to ensure compliance, accuracy, and timely completion. Assist the Talent Acquisition team by sourcing and screening candidates, conducting interviews, facilitating hiring, and managing onboarding processes to develop a robust workforce.
Recruiter
TriSource – St. Vincent de Paul of Baltimore
Baltimore, MD
06.2023 - 04.2024
- Process full life cycle recruitment to include sourcing, screening, selection, hiring, and onboarding. Identify future hiring needs and develop job descriptions and specifications. Collaborate with department managers to compile a consistent list of requirements. Attract suitable candidates through ATS databases, online employment forums, social media, etc. Conduct initial phone screenings of candidates to obtain information on work history, education, training, job skills, and salary requirement. Matches applicants with positions based on their experience, skills, work schedule availability, and location preference. Maintain a healthy pipeline of passive candidates. Work with Director of TA to streamline tracking processes and procedures. Promote the company's reputation and attractiveness as a good employment opportunity.
Talent Acquisition Specialist
Compass Group – Telsa Contract
Austin, TX
06.2023 - 04.2024
- Managed full-cycle recruitment, including sourcing, screening, interviewing, selection, hiring, and onboarding of candidates. Created and submitted job requisitions, updated job postings, and promoted openings through Indeed and other recruitment channels. Reviewed resumes from conducted initial candidate screenings, and matched applicants to appropriate positions based on qualifications and experience. Coordinated interviews and hiring schedules with managers, including interview communications and calendar management. Planned and represented the organization at career fairs and recruitment events. Maintained applicant tracking system (ATS) records and managed candidate workflows. Prepared and distributed letters and onboarding documentation. Administered pre-employment background checks, I-9 verifications, and E-Verify compliance. Conducted new hire orientation, onboarding, benefits enrollment education, and assigned required training through the learning management system (LMS). Processed internal employee transfers and cross-boarding activities. Conducted exit interviews and provided feedback and recommendations to improve retention and employee experience. Utilized HR technologies, including Microsoft Teams, SharePoint, ATS, and HRIS platforms, to support recruitment and employee lifecycle processes. Monitored employee morale and contributed to fostering a positive workplace culture.
Human Resources Coordinator
GardaWorld Security Services
Austin, TX
07.2021 - 06.2022
- Assisted with day-to-day operations of the HR department. Administered pre-employment background checks via HireRight. Completed I-9 and E-Verify with new hires within first three days of employment. Submitted and tracked online applicant background investigation requests to include appropriate state and/or nationwide criminal background check, and license verification, etc. Conducted phone screenings and interviews to determine the best fit for the company. Conducted onboarding and orientation for new hires. Provided GardaWorld Security benefits information and assisted with completing the necessary forms to enroll and cancelling benefits. Maintained payroll entry and timesheet adjustments. Updated employee files to document personnel via DynaFile. Created and entered new employee personnel information into BrassRing HRIS. Examined employee files to answer inquiries and provided information to authorized people. Participated in company Quality Assurance initiatives, including record-keeping, training, and auditing. Prepared various HR documents, including new hire guides, employment contracts, compensation lists, and more. Created reports on HR metrics, such as turnover rates, retention rates, and more.
STORE MANAGER
Carter’s Babies and Kids
Austin, TX
11.2018 - 04.2021
- Fostered a positive work environment for customers. Managed a successful store environment and a staff of 15+ employees. Created schedules and balanced payroll using Dayforce. Utilized Red Carpet for onboarding/off boarding employees. Utilized Success Factors to conduct reviews and create succession planning. Created and administered semi-annual performance reviews. Utilized Pereless, grassroots and building blocks for recruitment. Conducted and participated in job fairs for recruitment purposes. Utilized Microsoft SharePoint to access all company information. Maintained organized statistical and financial records. Ensured compliance with all health and safety regulations. Achieved increased financial performance two years in a row
Store Manager
Scrubs and Beyond LLC
Austin, TX
06.2015 - 11.2018
- Built store business through clientele and new business accounts. Conducted client fittings in store and off site. Assisted in off-site hospital corporate selling events. Managed a successful store environment and a staff of 8+ employees. Utilized Kronos payroll system for scheduling and payroll management. Manage all human resource functions to hire, retain and develop people to achieve store sales and customer service goals. Created and administered annual performance reviews. Maintained organized statistical and financial records. Ensured compliance with all health and safety regulations. Achieved increased financial performance three years in a row
Education
Bachelor of Business Administration - Human Resource Management
Strayer University
Austin, Texas09-2022
Certification - Business Administration Management
Strayer University
Washington, DC12-2009
Skills
- Employee Relations
- Full-Cycle Recruitment
- Payroll Administration
- Benefits Administration
- HR Compliance
- Talent Acquisition
- Onboarding & Offboarding
- Workers' Compensation
- Unemployment Claims
- FMLA Administration
- HRIS Management
- Employee Engagement
- Audit Management
- Retirement Plan Administration
- Performance Management
Timeline
Human Resources Generalist
St. Vincent de Paul of Baltimore
01.2024 - Current
Recruiter
TriSource – St. Vincent de Paul of Baltimore
06.2023 - 04.2024
Talent Acquisition Specialist
Compass Group – Telsa Contract
06.2023 - 04.2024
Human Resources Coordinator
GardaWorld Security Services
07.2021 - 06.2022
STORE MANAGER
Carter’s Babies and Kids
11.2018 - 04.2021
Store Manager
Scrubs and Beyond LLC
06.2015 - 11.2018
Certification - Business Administration Management
Strayer University
Bachelor of Business Administration - Human Resource Management
Strayer University