Apryl Barnes
Sacramento,CA
Summary
I have experience in customer-focused roles, including barista and lifeguard positions, where I developed strong skills in teamwork, adaptability, and delivering excellent service. I’m passionate about creating positive experiences for others, and I thrive in fast-paced environments. As a college student pursuing a healthcare career, I bring a dedicated and detail-oriented approach to everything I do.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath & Body Works
Sacramento, CA, CA
09.2024 - Current
- Informed customers about current promotions and seasonal items to boost sales.
- Surpassed sales objectives through upselling and product promotion.
- Maintained in-depth understanding of various product lines including scents, skincare, and home fragrances to effectively guide customers.
- Organized displays to maintain store visual standards.
- Coordinated with colleagues to handle busy times effectively.
- Managed returns and exchanges in accordance with company policies.
- Executed stock counting and shipment processing to ensure proper inventory levels.
Barista
Milka Coffee
Sacramento, CA
10.2023 - 09.2024
- Ensured quick resolution of customer inquiries to maintain high service standards.
- Ensured consistent beverage quality through precise preparation techniques.
- Maintained accuracy in cash management and proficiently operated the POS system.
- Collaborated closely with team members to ensure cleanliness and organization of workspace.
- Adapted to a high-energy environment by juggling beverage preparations, client communications, and sanitation responsibilities.
- Boosted sales by suggesting seasonal specials and menu items.
- Solved customer issues and complaints efficiently, upholding the company's high service standards.
Barista
Dutch Bros
Sacramento, CA
09.2021 - 06.2023
- Established strong customer relationships by consistently delivering friendly service.
- Crafted an assortment of customizable beverages, such as coffee, tea, and energy drinks.
- Collaborated with high-energy team to efficiently meet customer demand during busy periods.
- Promoted seasonal and featured beverages to enhance product visibility.
- Kept workspace clean and organized.
- Managed drive-thru orders efficiently, enhancing customer satisfaction.
- Ensured positive brand representation through enthusiastic engagement with customers.
Lifeguard
Golfland Sunsplash
Roseville, CA
03.2021 - 10.2022
- Oversaw aquatic zones, ensuring adherence to park regulations and prompt response to emergencies.
- Trained in CPR, first aid, and water rescue techniques.
- Worked with lifeguards and park staff to ensure guest safety and enjoyment.
- Delivered outstanding support to guests by answering inquiries, giving directions, and fostering an inviting environment.
- Performed regular inspections of pool equipment, water clarity, and chemical balances.
- Handled guest complaints by de-escalating conflicts while maintaining professionalism.
Education
Some College (No Degree) - General Science
American River College
SacramentoSkills
- Exceptional customer service
- Upselling
- Product promotions
- Goal oriented
- Client service
- Time management
- Problem-solving
Timeline
Sales Associate
Bath & Body Works
09.2024 - Current
Barista
Milka Coffee
10.2023 - 09.2024
Barista
Dutch Bros
09.2021 - 06.2023
Lifeguard
Golfland Sunsplash
03.2021 - 10.2022
Some College (No Degree) - General Science
American River College