Apryl Cannonier
BEDFORD,TX
Summary
To obtain a position that will utilize my experience in banking and fraud to grow within this company.
Professional fraud detection specialist with comprehensive experience in identifying and analyzing suspicious activities. Instrumental in developing and executing fraud prevention strategies, ensuring robust security measures. Known for strong team collaboration and adaptability, delivering reliable results in dynamic settings. Expertise in data analysis and risk assessment, valued for integrity and precision.
Overview
19
19
years of professional experience
Work History
Sr Fraud Analyst - Online Wires Detection
Bank of America
01.2024 - Current
- Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.
- Assisted in the design of robust controls that minimized instances of false positives while maximizing genuine fraud identification rates.
- Increased customer satisfaction by resolving fraud inquiries promptly and providing clear communication throughout the process.
- Conducted comprehensive fraud risk assessments, identifying potential vulnerabilities and recommending appropriate mitigation measures.
- Reduced fraud losses by implementing advanced data analytics techniques and monitoring tools.
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed transactions and receipts to identify any suspicious activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
Senior Fraud Analyst- Check Fraud Detection
Bank of America
08.2023 - 01.2024
- Identifying and decisioning fraudulent checks on bank accounts
- Reaching out to clients to verify items and educate on scams
- Leveraged expertise in statistical analysis to identify patterns indicative of fraudulent behavior or transaction anomalies.
- Provided expert guidance on emerging fraud trends, ensuring proactive response to new threats and risks.
- Increased customer satisfaction by resolving fraud inquiries promptly and providing clear communication throughout the process.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Reviewed transactions and receipts to identify any suspicious activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
Fraud Analyst
Bank of America
05.2019 - 08.2023
- Assisting clients with identifying valid transactions
- Mitigating risk for the bank involving fraud associated with credit cards
- Providing excellent customer service to the clients on the phone
- Identifying my true clients
- Noticing patterns of fraud and scam
- Educating clients on scams and preventative measures
- Proficient in Microsoft Office Suite, Windows 10, 10-key
Assistant Branch Manager
First Convenience Bank
06.2015 - 05.2019
- Managing a staff of six and helping to incorporate any new or changing rules within the company
- Balancing currency, coins, and checks in cash drawer and commercial vault
- Calculating daily transactions on the computer
- Examine checks for endorsements and to verify other important information and identifications of the persons receiving payments and legality of the documents
- Identify and correct branch transactions errors, which resulted in balancing the daily budget
- Prepare and verify cashier’s checks and processing transactions
- The ability is to open and run the branch independently
- Making weekly schedules
- Proficient in Microsoft Office Suite, Windows 10, 10-Key
Bank Supervisor
Fort Sill National Bank
09.2006 - 06.2015
- Supervising a staff of seven to nine and helping to incorporate any new or changing rules within the company
- Balancing currency, coins, and checks in cash drawer
- Calculating daily transactions on the computer
- Examine checks for endorsements and to verify other important information and identifications of the persons receiving payments and legality of the documents
- Identify and corrected branch transaction errors, which resulted in balancing the daily budget
- Prepare and verify cashier’s checks and processing transactions
- The ability is to open and run the branch independently
- Proficient in Microsoft Office Suite, Windows 7, 10-Key
Education
Business Administration -
Colorado Tech University
Colorado Springs, CO09.2009
Diploma -
University Heights High School
BX, NY06.1999
Skills
- Microsoft Office Suite
- Windows 10
- 10-key
- AML compliance
- Transaction monitoring
- Anti-fraud systems
- Fraud prevention
- Fraud documentation
- Banking operations
- Fraud detection
Timeline
Sr Fraud Analyst - Online Wires Detection
Bank of America
01.2024 - Current
Senior Fraud Analyst- Check Fraud Detection
Bank of America
08.2023 - 01.2024
Fraud Analyst
Bank of America
05.2019 - 08.2023
Assistant Branch Manager
First Convenience Bank
06.2015 - 05.2019
Bank Supervisor
Fort Sill National Bank
09.2006 - 06.2015
Diploma -
University Heights High School
Business Administration -
Colorado Tech University
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