Researched and understood local and regional building codes and environmental, health and safety requirements and orchestrated full compliance of team's on-site work.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Created detailed estimates for labor costs associated with specific tasks or phases of a project.
Developed reports summarizing progress towards project goals; prepared status updates for management.
Flight Operations Agent
Hallmark Aviation
Westchester, CA
03.2021 - 11.2022
Performed duties for crewing.
Crewing includes flight schedule, transportation, and accommodations.
Works closely with the flight crew to develop flight plans.
Check the flight schedule daily, and make changes accordingly.
Handle different airline flights in a day.
Keeps the hotel and transportation company updated on each flight daily.
Customer Service Representative
Hallmark Aviation Services For Emirates Airlines
Westchester, CA
04.2019 - 11.2022
Constant passenger and crew interaction.
Provided primary customer support to internal and external customers.
Maintained customer satisfaction at the ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport.
Issuing boarding passes and maintaining a comfortable and smooth check-in process at the gate.
Performed duties as Gate Lead and made sure to provide a smooth and exceptional boarding process to customers, as well as dealt with cabin crew to help them keep up with the information about the flight.
Performed duties as Flight Control and provided a smooth check-in process, making sure all the baggage, wheelchair, and special items are uploaded in a correct manner and in the correct container.
Offers advice and assistance to customers, paying attention to special needs, or wants.
Provided customer service in the Emirates Lounge to maintain excellence for the customers.
Floater Teacher
Discovery Point Daycare
Sugar Hill, GA
01.2017 - 10.2018
Kept records of student progress for teachers and parents, and made notes on details such as behavior, grades, comprehension, and personal growth.
Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas, and identifying areas for improvement.
Provided one-on-one and group-based learning support to maintain student progress and development.
Set up visual aids, equipment, and classroom displays to support the teacher's lesson delivery.