Microsoft Word
Aquanta Johnson
Operations Specialist / Insurance Administrator II
Riverton,UT
Summary
Motivated and reliable employee with a four year background in overseeing and managing auto insurance policies for customers, demonstrating professionalism in customer service while working with both customers and insurance agents. Consistently adheres to policy and procedures. Efficient, decisive and thorough professional.
Overview
7
7
years of professional experience
Work History
Operations Specialist / Insurance Administrator II
Arivo Acceptance, LLC
West Valley City, Utah
02.2018 - Current
- Evaluated current operational practices and suggested improvement strategies.
- Motivated and trained employees to maximize team productivity.
- Provided answers to customer questions via phone and email, typically within 1-2 hours.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business/customer relationships.
Production Operator
Sandpoint, ID
08.2017 - 11.2017
- Line Production
- Responsible for Quality Assurance
Sales Representative
Benchmark Technologies
Saint George, UT
04.2015 - 07.2017
- Handled incoming calls
- Provided customer support and handled customer concerns
- Offered product information to customers
- Responsible for product quotes and pricing to customers
Education
GED -
Mohave Community College
Skills
Skills
Basic Computer skills, Strong Communication Skills
Prompt, Attentive and Efficient
Highly Productive, Team Player
Software
Microsoft Excel
Google Docs
Timeline
Operations Specialist / Insurance Administrator II
Arivo Acceptance, LLC
02.2018 - Current
Production Operator
08.2017 - 11.2017
Sales Representative
Benchmark Technologies
04.2015 - 07.2017
GED -
Mohave Community College