Aquella Holloway-Brown
Antioch,CA
Summary
Results oriented, dynamic and values-based Receptionist with 6+ years of work experience, seeks to join a reputable company. I want to share the talent and skills that have given me a successful career in the industry. Customer Service (6 years) Reception (6 years) Front Office Scheduling (4 years) Management (6 years) Excel (6 years) Microsoft Office (6 years) Data Entry (6 years) Time Management (10+ years) Training & Development (4 years) Recruiting (6 years) Administrative Assistant (5 years) Recruiting (6 years) Human Resources (6 years) Administrative Assistant (7 years)
Overview
19
19
years of professional experience
1
1
Certification
Work History
Receptionist
Lafayette Veterinary Hospital
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Deal with bookings by phone, e-mail, letter, fax or face-to-face
- Complete procedures when Guests arrive and leave
- Deal with complaints or issues
- Answer telephone calls and take messages or forward calls
- Handle incoming and outgoing mail.
Cashier Assistant
Costco
- Scanned items and rung up sales, collect cash, checks, or credit cards, and give back change and receipts
- As assistant cashier, I was responsible for verifying the identity of customers paying with credit cards and confirming the age of individuals who wish to purchase restricted items, such as alcohol.
Security Officer
Garda World Security
12.2021 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Watched both live and recorded video surveillance footage.
Production Operator
Tesla
01.2019 - 12.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Inspected final products to assess compliance with quality standards and established tolerances.
HR Coordinator
Securitas
01.2010 - 01.2016
- Played a key role in the design/ launch/ maintenance of employee onboarding process featuring timed interviews with new hires and feedback to management team enhancing new employee experience impacting retention metrics.Participated in a continuous improvement process to understand business needs and shortcoming of the existing process.Provided regular feedback to managers and hr director informing team on the continuous improvement process
- Entered new hire information into ADP/HRIS generating offer letter and new hire packets.
Prospects High School
09.2004 - 06.2008
Education
High School Diploma -
Prospect High School
Antioch, CA06.2008
Skills
- Customer Service (6 years)
- Scheduling (4 years)
- Management (6 years)
- Excel (6 years)
- Microsoft Office (6 years)
- Data Entry (6 years)
- Time Management (10 years)
- Training & Development (4 years)
- Recruiting (6 years)
- Human Resources (6 years)
- Administrative Assistant (7 years)
- Premises Surveillance
Certification
- First Aid/CPR Certified
Timeline
Security Officer
Garda World Security
12.2021 - 05.2023
Production Operator
Tesla
01.2019 - 12.2021
HR Coordinator
Securitas
01.2010 - 01.2016
Prospects High School
09.2004 - 06.2008
Receptionist
Lafayette Veterinary Hospital
Cashier Assistant
Costco
High School Diploma -
Prospect High School
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