Aquilla Hampton
New Orleans,LA
Summary
Skilled Security offering over 20 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Flexible security offering 20 years in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
24
24
years of professional experience
Work History
Unarmed Security Officer
ASM Global
10.2015 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Cashier
A And P Supermarket
02.2005 - 10.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Waitress
Piccadilly Cafeteria
03.2006 - 09.2007
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Security Officer
Crescent Guardian Inc.
06.2000 - 01.2005
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
Frederick A Douglass
New Orleans, LA05.1998
Skills
- Report Writing
- Incident Reporting
- Property Patrol
- Crime Prevention
- Maintaining Order
- Security Equipment Operation
- Self-defense tactics
- Public safety protocols
- Team Player
- Customer Service
- Detailed Activity Logs
- First Aid Training
- Visitor screening
Singing with church choir, spending time with friends and family
I sing in my church choir every Sunday. I love spending time friends and family and getting to know others. I am a person that learns really quick and want to learn different things.
Timeline
Unarmed Security Officer
ASM Global
10.2015 - Current
Waitress
Piccadilly Cafeteria
03.2006 - 09.2007
Cashier
A And P Supermarket
02.2005 - 10.2010
Security Officer
Crescent Guardian Inc.
06.2000 - 01.2005
High School Diploma -
Frederick A Douglass