Aquita L Smith

Client engagement and customer support professional with over 35 years of experience delivering exceptional service, building strong client relationships, and coordinating complex business operations. Extensive background at Gartner supporting Fortune 500 clients, research analysts, and sales teams through effective scheduling, research fulfillment, and cross-functional collaboration. Recognized for outstanding organizational skills, problem solving, attention to detail, and commitment to providing exceptional client experience.

Client-oriented Client Engagement Specialist possessing solid understanding of customer relations and conflict resolution. Offering 35+ years of experience managing high-volume of inbound and outbound calls, solving client issues and managing diverse set of accounts. Friendly and enthusiastic professional with excellent listening skills and documentation abilities.