AR Ana B Rosales
Dallas,TX
Summary
Attentive Waitress with superior knowledge of dedication to fantastic dining experiences. and table-side serving with understanding of food and beverage pairings and great sales Known for maintaining speed and accuracy in high-traffic times. Professional with strong organizational skills and experience in administrative support. Adept at managing schedules, coordinating tasks, and ensuring efficient office operations. Known for fostering team collaboration and delivering consistent results. Excellent communication skills, adaptability, and attention to detail make reliable asset in dynamic environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Cafe 1982 Copart
02.2024 - 11.2024
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communications
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
WAITRESS
Fernandos Restaurant
02.2023 - 01.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Proved successful working within tight deadlines and a fast-paced environment.
- Checked guests' identification before serving alcoholic beverages.
SERVER, MANAGER, BARTENDER
Mattito's
05.2007 - 02.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Served high customer volumes during special events, nights, and weekends
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Kept bar presentable and well-stocked to meet customer needs
Education
High School -
Claudia Lars
01.1993
Skills
- Specials Promotion and Upselling
- Hospitality and Accommodation
- Dining Room Cleaning
- Team Collaboration
- Guest Satisfaction
- Ability to Lift 30 Pounds
- Cool Under Pressure
- Multitasking
- Problem-solving abilities
Certification
- State Driver's License
- ServSafe Food Handler's
Timeline
Manager's Assistant
Cafe 1982 Copart
02.2024 - 11.2024
WAITRESS
Fernandos Restaurant
02.2023 - 01.2024
SERVER, MANAGER, BARTENDER
Mattito's
05.2007 - 02.2023
High School -
Claudia Lars
- State Driver's License
- ServSafe Food Handler's
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