
Experienced IT professional with over 2 years at Accenture, specializing in IT support, system administration, and site reliability engineering. Demonstrated success in scaling fault management systems by 25% using Kubernetes optimizations and automating workflows with Ansible and Terraform to enhance deployment efficiency. Proficient in managing Linux/Windows environments, cloud platforms (AWS, Azure), and monitoring tools (Nagios, Prometheus). Adept at troubleshooting complex technical issues, optimizing system performance, and collaborating with cross-functional teams to deliver reliable, high-availability systems. Skilled in implementing scalable solutions and providing exceptional user support to meet organizational objectives.
Linux Island (Educational 3D Quest Game), Northern Arizona University, 01/01/23, 05/31/23, Designed a 3D quest game for learning Linux commands, enhancing user proficiency through interactive, command-based gameplay., Deployed the game environment using Docker containers, ensuring consistent development and testing across environments., Integrated shell-like features, enabling players to interact with the game environment using commands (cd, ls, mv) for real-world skill application., Utilized Unity and C# to create an optimized, scalable game environment, improving performance on multiple platforms. MixMO Android Application, 09/01/21, 03/31/22, Published a video intro-making app on Google Play, achieving 5,000+ downloads with a 4.5-star rating., Designed and implemented 100+ customizable templates, increasing app engagement and user retention by 15%., Integrated REST APIs for real-time synchronization, reducing response times and improving app performance., Utilized Firebase for analytics and push notifications, optimizing user acquisition strategies and enhancing engagement., Developed a subscription-based model for premium features, contributing to consistent monthly revenue.