US Army Veteran, self-motivated team player, and self-starter, with over 4 combined years of experience working in an IT Environment, specializing in both Linux and Windows, help desk support, active directory, system repairs, and troubleshooting. Has strong background in project management, planning, analysis, and communication.
Hi, I’m
JUDE KIGULI
Zebulon,NC
Summary
Overview
11
years of professional experience
1
Certification
Work History
ZOFI Cash
Systems Administrator
12.2020 - Current
Job overview
- Experience in configuring, monitoring, upgrading, and maintaining systems hardware, software, and related infrastructure. Maintains over 110 Linux and Windows operating system servers, resulting in a 99% uptime rate and improved system performance.
- Strong analytical skills: able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues, web servers, and web development resources.
- Creates, implements, and maintains scripts for process automation (bash Script and Ansible).
- Regularly applies patches and updates to systems and performs regular up-to-date system backups and recovery procedures, following SOPs to ensure system security.
- Manages active user files and directories.
US Housing And Urban Development
Program Analyst
04.2019 - 12.2020
Job overview
- Implemented security measures, backup, and recovery procedures, ensuring business continuity in case of system failures.
- Collaborated with other IT technical teams, including network and database teams, to integrate systems and applications for seamless operations.
- Provided project coordination, programmatic support services, technical writing and analysis, and process improvement analysis for program office.
- Maintained accurate documentation of all system configurations, changes, and procedures, ensuring compliance with regulatory standards.
- Tracked and reviewed proposals for Housing, and drafted concept notes for US Congress to procure unallocated funds. This allowed timely allocation of funds to intended causes.
- Analyzed reports on program performance and presented them to management, leading to data-driven decisions for program improvements.
- Drafted Quarterly reports on many US housing projects such as Section 8, homelessness, and these reports improved effectiveness of programs and operations and reduced overspending of taxpayer money on unnecessary programs.
US Army
Operations Manager
08.2014 - 02.2019
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed Military inventory of over $100 Millions and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
KCCA
Junior Network Administrator
05.2012 - 07.2014
Job overview
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Monitored and maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Assisted IT staff on troubleshooting issues and closing calls.
Education
University of Maryland - University CollegeHyattsville, MD
Master of Science from Project Management
11.2019
University Overview
University of Maryland - University CollegeHyattsville, MD
Bachelor of Science from Accounting And Finance
11.2017
University Overview
Urbaniana UniversityRome, Italy
Bachelor of Science from Philosophy
01.2011
University Overview
Skills
- Diagnosis and Troubleshooting
- VMware and Oracle (VM)
- Microsoft Office Suite
- Network Firewall Management
- ServiceNow
- Linux (RedHat, Ubuntu)
- AWS Cloud
- Bash Scripting
- Invisible
- Management
- Salesforce
- Web services (IIS, Apache)
Certification
- Linux Essentials – Linux Professional Institute Jan 2023
- LPIC – 1 (101,102)
- AWS Certified Cloud Practitioner (CLF-C01)
- Certificate of Computer Applications (CCA) – Makerere University 2008
Languages
English
Native or Bilingual
Timeline
Systems Administrator
ZOFI Cash
12.2020 - Current
Program Analyst
US Housing And Urban Development
04.2019 - 12.2020
Operations Manager
US Army
08.2014 - 02.2019
Junior Network Administrator
KCCA
05.2012 - 07.2014
University of Maryland - University College
Master of Science from Project Management
University of Maryland - University College
Bachelor of Science from Accounting And Finance
Urbaniana University
Bachelor of Science from Philosophy
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