David Moore
Mooresville,NC
Summary
At Daimler Trucks North America, I spearheaded IT improvements, enhancing system security and operational readiness through innovative solutions and comprehensive disaster recovery plans. My expertise in system administration and proactive problem-solving significantly boosted productivity. Skilled in hardware troubleshooting and fostering team collaboration, I successfully implemented technology solutions that aligned with organizational goals.
Overview
25
25
years of professional experience
Work History
Systems Administrator
Daimler Trucks North America, DTNA
10.1999 - Current
- Delivered reliable solutions for technical problems encountered by end users.
- Set up workstations for new hires.
- Provided Tier 2 and Tier 3 support for problem identification.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Ensured adherence to regulatory standards and organizational policies.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
- Collaborated with IT team members to develop comprehensive disaster recovery plans, enhancing business continuity efforts.
- Configured secure VPN connections to support remote workforce needs.
- Increased performance metrics by replacing outdated hardware.
- Proactively identified areas for improvement in the IT infrastructure, recommending appropriate technology solutions to boost productivity and performance levels.
- Executed both scheduled and unscheduled upkeep for data center equipment.
- Integrated and updated software products to boost system compatibility.
Education
Associate In Management Of Information Systems - Information And Computer Systems
Rowan-Cabarrus Community College
Salisbury, NC05.2003
Skills
- Hardware troubleshooting
- System monitoring
- Windows administration
- Network protocols
- Program installations
- Patch management
- PC diagnostics
- User access management
- IT procedure development
- Support request management
- Software testing
- Troubleshooting and diagnosis
- System updates
- Technical Support
- Wireless Networking
- LAN and WAN control
- Network Troubleshooting
- System Administration
- Operating systems
Timeline
Systems Administrator
Daimler Trucks North America, DTNA
10.1999 - Current
Associate In Management Of Information Systems - Information And Computer Systems
Rowan-Cabarrus Community College
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