Arabella Rogers
Oakland,Florida
Summary
Highly organized and detail-oriented student, with a drive to exceed expectations! Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success, while gaining valuable experience in a professional setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
To-Go Specialist, Certified Trainer
Olive Garden
Clermont, FL, FL
08.2022 - Current
- Monitored cash handling procedures to accurately charge customers.
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Listened to customer requests, referring to directories to answer questions and provide telephone information.
- Stocked individual rooms and common areas with proper supplies.
Hostess, Server, To-Go Specialist
Olive Garden
Mount Juliet, TN
12.2020 - 07.2022
- Engaged with guests to maximize satisfaction with food and service.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Delivered customer checks and securely processed credit card or cash payments.
- Answered incoming calls and assisted customers with inquiries and requests in a professional and timely manner.
Employee, Trainer
Baskin Robbins
Mount Juliet, TN
10.2018 - 11.2020
- Conducted pre- and post-training assessments to measure the impact of training.
- Consulted with customers requesting personalized or customized orders in person and over the phone.
- Determined charges for services requested and arranged for billing.
Education
(In Progress) Degree - Nursing
Valencia College
Orlando, FL05-2025
No Degree - Biology/Nursing
Cumberland University
Lebanon, TN05.2024
High School Diploma -
Mount Juliet High School
Mount Juliet, TN05.2021
Skills
- Goal-Oriented
- Conflict Resolution
- Product Replenishment
- Coaching/Mentoring/Leadership Development
- Precise Cash Management
- Sanitation Procedures
- Customer Service and Assistance
- Animal Handling
- Child Supervision
- Experienced Driver
Certification
OSHA Certified
Volunteer Work- Animal Shelter
Timeline
To-Go Specialist, Certified Trainer
Olive Garden
08.2022 - Current
Hostess, Server, To-Go Specialist
Olive Garden
12.2020 - 07.2022
Employee, Trainer
Baskin Robbins
10.2018 - 11.2020
(In Progress) Degree - Nursing
Valencia College
No Degree - Biology/Nursing
Cumberland University
High School Diploma -
Mount Juliet High School
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