Summary
Overview
Work History
Education
Skills
Additional Education
Accomplishments
Timeline
Generic

Arabelle Minard-le

Huntingtown,MD

Summary

Resourceful Store Trainer known for high productivity and efficient task completion. Specialized in employee development, customer service training, and operational improvement strategies. Excel at communication, leadership, and adaptability, ensuring team members are well-equipped to meet store objectives. Committed to fostering positive learning environments and driving retail success through effective training programs.

Overview

27
27
years of professional experience

Work History

Store Trainer/E-Commerce Team Trainer/Shopper

WHOLE FOODS MARKET/AMAZON PRIME NOW LLC
01.2020 - Current

Store Trainer (April 2023 – present):

  • Served as first point of contact for all new team members, conducting orientation and onboarding.
  • Coordinated training schedules with store leadership, trainers, and HR generalist.
  • Delivered new member connections program to ensure alignment with Whole Foods Market's culture and standards.
  • Maintained accurate training records using Whole Foods Market’s learning systems, communicating progress to leadership.
  • Achieved over 95% on-time completion for team member training, enhancing skills and knowledge.
  • Monitored food safety and sanitation practices, serving as a Proctor/role model for compliance.
  • Led customer service training sessions while providing on-the-job coaching.
  • Organized monthly team member activation events as Green Mission Ambassador.

E-commerce Team Trainer, (March 2022-April 2023):
• Conducted comprehensive training for e-commerce hires, integrating them into operations smoothly.
• Managed and scheduled training sessions to adhere to strict timelines.
• Guided Amazon Prime associates through transitional onboarding processes.
• Enhanced trainee performance through targeted coaching initiatives.
• Ensured competence in secondary trainer by providing mentorship and support.
• Participated in essential training meetings for continuous improvement.
• Oversaw team operations with supervisory responsibilities.
• Promoted workplace culture as a dedicated representative.

Amazon Prime In-store Shopper (January 2020-March 2022):

  • Maintained punctuality and accuracy in fulfilling all orders while prioritizing safety.
  • Assisted with training and coaching of new hires to optimize team performance.
  • Performed inventory counts on equipment to uphold operational standards.
  • Addressed back-end operational challenges to ensure metrics were consistently met.

Owner/Esthetician

Belle Organic Skin Care
07.2010 - Current
  • Owner, manager and practitioner of my own small business.
  • Responsible for marketing/advertising, promotions and events, client scheduling and product orders and sales.
  • Maintained relationships and retention with existing clients by providing superior customer service.

Director of Events

What’s Up? Publishing Group
07.2007 - 03.2009
  • Orchestrated internal and external events for audiences ranging from 20 to 300 individuals.
  • Led a small team in executing detailed logistics for successful events.
  • Developed creative theme concepts, prepared budgets, and arranged venue selections.
  • Engaged with suppliers and clients for comprehensive event management.
  • Attracted participants and sponsors to bolster event success.
  • Secured favorable contracts with vendors while adhering to budget guidelines.

Sales Account Representative

Hispanic Yellow Pages
07.2006 - 07.2007
  • Managed existing and new accounts in MD/DC/VA area, consistently achieving or surpassing sales goals.

Marketing Associate

Charm City Concierge
05.2005 - 07.2006
  • Implemented marketing strategies that boosted consumer awareness and sales.
  • Coordinated corporate events and meetings to enhance engagement.
  • Rolled out a new office location in Southern Maryland, managing vendor contracts and relationships.
  • Developed and nurtured partnerships with clients and vendors to drive business growth.
  • Trained new employees, fostering a positive company culture.
  • Created a culture template to align organizational values with employee behavior.

Event Planner/Director

Locked On Corporate Services
04.2004 - 05.2005
  • Planned and coordinated all elements of large national and international trade shows and customer appreciation events.
  • Oversaw marketing sales and on-site logistics, ensuring seamless execution of each event.
  • Served as liaison between client and event director to facilitate effective communication.
  • Managed budget and accounts receivable for all events, optimizing financial performance.

Field Marketing Representative & Customer Service Agent

Southwest Airlines
07.1999 - 04.2004
  • Organized events for 30 to 500 attendees, overseeing site selection and logistical execution.
  • Supervised college marketing and intern programs, managing recruitment, scheduling, and task delegation.
  • Supported college interns in executing marketing events, enhancing campus engagement.
  • Performed general office administration, including payroll processing and budget management.
  • Supported sales team through comprehensive research and data analysis.
  • Resolved customer concerns through effective communication and problem-solving strategies.
  • Demonstrated multi-tasking abilities in high-pressure environments while collaborating within teams.
  • Trained new employees and participated in HR interviews to enhance workforce quality.

Education

Spanish education towards fluency

BUSUU/GUILD LANGUAGE LEARNING PROGRAM
07-2024

Cosmetology degree - Esthetics Program

Baltimore School of Massage
07-2010

Bachelor of Science - Business Management, Minor in Spanish

Metropolitan State University of Denver
12-1999

Skills

  • Employee training and onboarding
  • New hire orientation facilitation
  • Training program development
  • Customer service excellence
  • Logistics management
  • Compliance management practices
  • Computer literacy
  • Attention to detail
  • Problem-solving abilities
  • Adaptability and flexibility
  • Team collaboration
  • Employee retention strategies
  • Employee engagement initiatives
  • Leadership development
  • Event coordination
  • Multitasking proficiency
  • Reliability and dependability
  • Effective communication skills
  • Administrative support skills
  • Self-motivation

Additional Education

Busuu/Guild Language Learning Program, July 2024-current, Spanish education towards fluency

Accomplishments

Team Member of the Month, Whole Foods Market, October 2025

Timeline

Store Trainer/E-Commerce Team Trainer/Shopper

WHOLE FOODS MARKET/AMAZON PRIME NOW LLC
01.2020 - Current

Owner/Esthetician

Belle Organic Skin Care
07.2010 - Current

Director of Events

What’s Up? Publishing Group
07.2007 - 03.2009

Sales Account Representative

Hispanic Yellow Pages
07.2006 - 07.2007

Marketing Associate

Charm City Concierge
05.2005 - 07.2006

Event Planner/Director

Locked On Corporate Services
04.2004 - 05.2005

Field Marketing Representative & Customer Service Agent

Southwest Airlines
07.1999 - 04.2004

Spanish education towards fluency

BUSUU/GUILD LANGUAGE LEARNING PROGRAM

Cosmetology degree - Esthetics Program

Baltimore School of Massage

Bachelor of Science - Business Management, Minor in Spanish

Metropolitan State University of Denver
Arabelle Minard-le