Arabia Pickens
JACKSONVILLE,FL
Summary
Results-oriented Team Lead with over 10 years of retail leadership experience. Skilled in employee supervision, operational support, and fostering a productive work environment. Leverages strong communication and computer skills to enhance customer service and drive team performance.
Overview
3
3
years of post-secondary education
18
18
years of professional experience
Work History
Team Leader
Walmart
JACKSONVILLE, FL
04.2014 - Current
- Supervised and supported associates to enhance daily operational effectiveness.
- Assign tasks and ensure work is completed efficiently.
- Provide guidance and support to team members to foster skill development.
- Train and assist employees with job responsibilities and procedures.
- Maintain a productive, organized, and customer-focused work environment.
- Monitored daily operations to ensure compliance with company standards.
- Communicate with management and associates regarding operational needs.
- Use computer systems to complete work-related tasks and access company information.
- Assisted customers with inquiries to provide exceptional service. and resolve concerns professionally.
Team Member
Popeyes
JACKSONVILLE, FL
01.2009 - 04.2014
- Provided friendly and professional customer service.
- Took customer orders and processed transactions.
- Prepared and served food according to company standards.
- Worked effectively as part of a team in a fast-paced environment.
- Assisted with daily restaurant operations.
- Maintained a clean and organized work environment.
- Followed safety, sanitation, and company procedures.
Education
Associate of Science - Medical Assistant
Virginia College
Jacksonville, FL 04.2013 - 06.2016
William M Raines
Jacksonville, FLSkills
- Team Leadership
- Employee Supervision
- Training & Coaching
- Operational Efficiency
- Inventory Management
- Time Management
- Computer Skills
- Problem Solving
- Communication
- Customer Service
- Teamwork
- Conflict Resolution
- Organization
Timeline
Team Leader
Walmart
04.2014 - Current
Associate of Science - Medical Assistant
Virginia College
04.2013 - 06.2016
Team Member
Popeyes
01.2009 - 04.2014
William M Raines