Araceli Diana Vigil

• Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
• Unloaded freight shipments and transported products from backroom to sales floor with pallet jacks.
• Stocked merchandise overnight, ensuring shelves remained organized, full, and ready for morning customers.
• Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.

• Delivered exceptional customer service, contributing to enhanced guest satisfaction.
• Steadily ensured my patrons received their Jackpot earnings.
• Filled out paperwork with accuracy.
• In charge of amounts of monies up to $50,000.

• Collaborated with team members to ensure smooth operations.
• Monitored gaming equipment for proper functionality.
• Enforced casino policies and safety regulations consistently.
• Resolved conflicts effectively using strong problem-solving and interpersonal skills, maintaining a harmonious environment.
• Enhanced the gaming experiences of so many of my regulars in the past 3 years.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Enhanced customer satisfaction by resolving issues with expertise and compassionate care.
• Identified customer needs promptly during interactions to ensure satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Dispensed players cards.
• Accurately & swiftly handled customers private information to create an account for Golden Mesa Casino.

• Greeted guests warmly and handled checkout questions with clear, courteous communication.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Entered food and beverage orders accurately to support timely kitchen preparation.
• Supported closing duties by securing cash, reconciling payments, and preparing deposit materials.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.

Expected in 05/2027