Araceli Jaramillo
Yuma,AZ
Summary
Highly motivated and detail-oriented professional with extensive experience in supervision and management. Previously worked as a supervisor at KFC, where I developed strong leadership and team management skills. Currently employed as a front office manager, overseeing daily operations and ensuring high-quality customer service. Skilled in professional communication and document creation, including professional fax cover letters.
Overview
5
5
years of professional experience
Work History
Supervisor
Kentucky Fried Chicken
Yuma, AZ
03.2020 - 04.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Occupational Therapy Aide Pediatric
Occupational Therapy
Yuma, AZ
04.2022 - 05.2023
- Reviewed files and various recourse actions to collect information on treatment and therapies for special condition.
- Maintained a clean and organized therapy environment, ensuring patient safety and comfort during sessions.
- Facilitated meaningful activities that promoted social interaction, cognitive development, and emotional well-being among patients.
- Cultivated caring relationships with patients to facilitate trust and healing.
- Reported patients' progress, attitudes and accomplishments to therapists and parents.
Manager
Front Office
Yuma, AZ
05.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Resolved guest complaints professionally, maintaining positive relationships with patients.
- Maintained a clean and organized work environment, promoting a professional image of the office.
- Coordinated patient appointments and schedules, ensuring efficient scheduling.
- Facilitated communication and coordination between front office staff, aides and therapists
- Maintained accurate and organized patient records and required documentation.
Education
Associate Of Business -
Arizona Western College
Yuma, AZ05.2022
Associate Of Arts -
Arizona Western College
Yuma, AZ05.2022
Diploma -
Yuma High School
Yuma, AZ05.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Front Office
05.2023 - Current
Occupational Therapy Aide Pediatric
Occupational Therapy
04.2022 - 05.2023
Supervisor
Kentucky Fried Chicken
03.2020 - 04.2022
Associate Of Business -
Arizona Western College
Associate Of Arts -
Arizona Western College
Diploma -
Yuma High School