Araceli Lopez
San Antonio
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
6
6
years of professional experience
Work History
Barista Shift Lead
Beans and Brews
12.2023 - Current
- Developed strong relationships with regular customers, creating bonds through personalized attention and product recommendations.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Lead Guest Service Associate
European Wax Center
12.2021 - 11.2023
- Collaborated with the front desk staff to ensure that all guest requests were handled in a timely manner
- Greeted and welcomed guests upon their arrival
- Preformed day by day cash transactions, including weekly bank deposits
- Provided proper training customer service techniques to new staff members
- Resolved complex customer concerns in a timely manner
Lead Sales Photographer
Photogenic Inc.
10.2020 - 11.2021
- Gained experience in shooting various lighting conditions and environments
- Collaborated with team members to ensure timely completion of tasks and projects
- Encouraged team members to reach their goals through positive reinforcement tactics
- Maintained accurate records of daily/ weekly sales progress
Cashier and Customer Service
Bill Miller BBQ
08.2019 - 09.2020
- Displayed Strong communication skills with customers and coworkers
- Maintained an organized workspace by cleaning up after each shift was completed
- Utilized safe food handling techniques while preparing food items on a timely basis
- Demonstrated ability to multi-task effectively by taking orders from customers while preparing drink or food items simultaneously
Education
N/A - Aesthetics
Aveda Institute
San Antonio, TX10.2021
High school diploma -
Southwest High School
San Antonio, TX06.2020
Skills
- Customer Service
- Food Service
- Sales
- Cleaning Experience
- Food Preparation
- Food Safety
- Upselling
- Cash handling proficiency
- Supply ordering
- Staff management
Timeline
Barista Shift Lead
Beans and Brews
12.2023 - Current
Lead Guest Service Associate
European Wax Center
12.2021 - 11.2023
Lead Sales Photographer
Photogenic Inc.
10.2020 - 11.2021
Cashier and Customer Service
Bill Miller BBQ
08.2019 - 09.2020
High school diploma -
Southwest High School
N/A - Aesthetics
Aveda Institute
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