Araceli Rayo Vega
Austin,TX
Summary
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Delivery Driver
88 deliveries
Buda, TX
11.2024 - 04.2025
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Received daily delivery instructions and route assignments from dispatch.
- Checked tires for proper inflation before leaving on each route.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Notified customers of delays to decrease calls to support.
- Assisted warehouse personnel in packing orders when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Reported mechanical problems encountered with vehicles to dispatch.
- Inspected vehicle and maintained gas, oil and water levels.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Ensured accurate completion of all paperwork associated with deliveries.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized GPS and maps for efficient route planning.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Loaded and unloaded vehicles at distribution center and delivery address.
Warehouse Worker
Amazon
Austin, TX
04.2022 - 11.2024
- Staged and sorted multiple types of products for loading.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Maintained stock levels in accordance with company policies.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used scanners to track parcel information, condition or receipt.
- Ensured safety protocols were followed at all times while operating machinery.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Assisted in packaging and labeling of products for shipment.
- Investigated any reported problems regarding shipping errors or damages.
- Operated scanners, computers, and other equipment to track orders.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Packed boxes and stock using organizational guidelines.
- Used pallet jacks to move items to and from warehouse locations.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Inspected damaged goods prior to disposal or return to vendor.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
GED -
Century High School
California Santa Ana 07-2020
Skills
- Route optimization
- Delivery scheduling
- Customer service
- Vehicle maintenance
- Safety compliance
- Inventory management
- Order packing
- Problem solving
- Stocking and inventory
- Order processing
Languages
Spanish
Professional
English
Professional
Timeline
Delivery Driver
88 deliveries
11.2024 - 04.2025
Warehouse Worker
Amazon
04.2022 - 11.2024
GED -
Century High School