Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maria Paz Mendez

Denver,CO

Summary

Proven Office Support professional with a track record of enhancing customer satisfaction at Denver Public Schools. Skilled in bilingual communication and administrative support, adept at mentoring staff and streamlining operations. Demonstrates exceptional professional ethics and client confidentiality, excelling in cross-cultural environments.

Well-qualified Spanish Interpreter with 27 years of experience in Bilingual Customer Service settings. Easily translates conversations and maintains original meaning. Personable and professional with focus on providing accurate translations for diverse projects.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Office Support

Denver Public Schools
11.1997 - 04.2024
  • Enhanced customer satisfaction by providing efficient front office support and addressing inquiries promptly.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Mentored junior staff members, providing guidance and support to help them grow professionally and excel in their roles as box office representatives.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Medical Interpreter - Language Interpretation And Translation

Language Connections Institute
Boston, MA
04.2024

Customer Service And Computer Skills -

Emily Griffith Technical College
Denver, CO
05.1997

High School Diploma -

Colegio De Bachilleres HS
Juarez, Mexico
07.1985

Skills

    • Administrative and Office Support
    • Fluent Bilingualism
    • Client Support
    • Professional ethics
    • Client Confidentiality
      • Cross-cultural communication
      • Spanish/English Fluency
      • Active Listening
      • Team Collaboration

Certification

  • Medical Interpreter Training Program 2024
  • English Learner Acquisition Certificate 2023
  • Emergency Respond Training Certificate 2023

Timeline

Office Support

Denver Public Schools
11.1997 - 04.2024

Medical Interpreter - Language Interpretation And Translation

Language Connections Institute

Customer Service And Computer Skills -

Emily Griffith Technical College

High School Diploma -

Colegio De Bachilleres HS

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Maria Paz Mendez