Aracelis Froh
New Braunfels,United States
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent customer service skills.
Overview
17
17
years of professional experience
Work History
Growth Consultant
TaskUs
New Braunfels
08.2023 - Current
- B2B Growth Consultant. Outside sales. Call center environment servicing small to medium size restaurants.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Consultative approach and tailored solutions to promote growth and increase revenue through marketing and advertisement products.
Licensed Insurance Agent
Symmetry Financial Group
Remote
11.2021 - 08.2023
- Approached potential clients by using direct marketing mailings and phone contacts.
- Promoted products and services using upselling and other sales strategies.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Recommended type and amount of coverage based on analysis of customers' circumstances.
- Obtained underwriting approval by completing application for coverage.
Realtor Sales Associate
CENTURY 21 Tenace Realty
Jupiter, FL
10.2017 - 11.2021
- Communicated with clients to understand property needs and preferences.
- Compared recently sold area properties to determine competitive market prices.
- Advised clients on market conditions and property value for informed decision-making.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Owner/Treasurer
The Green Factor
Fort Lauderdale, FL
01.2008 - 01.2012
- Liaised between customers and organization with particular focus on working with sales department.
- Assisted customers with opening accounts and signing up for new services.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
Bachelor of Science - Hospitality Administration And Management
Pontifical Catholic University of Santo Domingo
05.1992
Skills
- Client Needs Analysis
- Client Service
- Client Retention
- Professional Relationships
- Final Expense Insurance
- New Client Acquisition
Timeline
Growth Consultant
TaskUs
08.2023 - Current
Licensed Insurance Agent
Symmetry Financial Group
11.2021 - 08.2023
Realtor Sales Associate
CENTURY 21 Tenace Realty
10.2017 - 11.2021
Owner/Treasurer
The Green Factor
01.2008 - 01.2012
Bachelor of Science - Hospitality Administration And Management
Pontifical Catholic University of Santo Domingo