Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Sterile Processing Technician
4 Years
Hartford Healthcare | 08.2020 - 08.2024
Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
Wrapped trays, instrument packs and sets.
Verified and maintained proper documents and records for sterilization.
Identified parameters and sterilization method required for each item to be sterilized.
Completed CRCST credential attainment.
Service Desk Supervisor
3 Years 1 Month
The Home Depot Store | 11.2017 - 12.2020
Answered multi-line phone system and greeted callers enthusiastically.
Answered customer telephone calls promptly and appropriately handled needs.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Overlooking and managing 10+ associates ensuring that great customer service was given and orders were picked in a timely manner.
Sales Associate
1 Year 7 Months
The Home Depot Store | 04.2016 - 11.2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Certified Sterile Processing Technician
2 Years 3 Months
Moffitt Cancer and Research Institute | 08.2024 - Current
Cleaned surgical instruments according to infection control and sterilization standards.
Checked instrument sets for cleanliness, function, and missing parts.
Built case carts and procedure trays for surgical schedules.
Ran sterilizers and tracked cycles for compliance and load integrity.
Supported team members with workflow priorities and urgent instrument requests.
Packed wrapped and labeled supplies for storage and distribution.
Consistently met or exceeded departmental performance metrics in fast-paced setting.
Education
University High School Of Science And Engineering | Hartford, CT | 08.2015