Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Tremaine

Lorain,OH

Summary

Dynamic Sterile Processing Technician with proven expertise at Mercy Hospital Lorain, adept in steam sterilization and infection control. Enhanced patient safety through meticulous instrument decontamination and streamlined workflows, achieving significant improvements in operational efficiency. Recognized for strong problem-solving abilities and commitment to quality assurance in high-pressure environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Sterile Processing Technician

Mercy Hospital Lorain
  • Assisted in sterilization processes for surgical instruments and equipment.
  • Learned proper handling and storage techniques for sterile supplies.
  • Supported inventory management by tracking stock levels and replenishing supplies.
  • Maintained cleanliness of work areas to ensure compliance with safety standards.
  • Operated sterilization equipment, adhering to established protocols and procedures.
  • Collaborated with team members to streamline workflow and improve efficiency.
  • Participated in training sessions on infection control practices and safety measures.
  • Demonstrated adaptability by quickly learning new procedures and technologies in sterile processing.
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Inspected sterile package integrity prior to distribution.
  • Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
  • Verified and maintained proper documents and records for sterilization.
  • Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
  • Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
  • Recorded biologicals and test results.
  • Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
  • Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
  • Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
  • Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
  • Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
  • Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
  • Picked instruments and supplies for surgeries.
  • Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
  • Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
  • Increased compliance with infection control standards through regular inspection and maintenance of sterilizers.
  • Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
  • Optimized inventory management by conducting routine audits, identifying discrepancies, and resolving issues promptly.
  • Ordered and restocked supplies for decontamination and surgical areas.
  • Established constructive relationships with vendors, facilitating timely delivery of supplies necessary for daily operations.
  • Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
  • Enhanced patient outcomes by ensuring the consistent provision of high-quality, sterile medical equipment and supplies during surgical procedures.
  • Identified parameters and sterilization method required for each item to be sterilized.
  • Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
  • Cultivated a culture of continuous improvement, actively seeking ways to enhance efficiency within the department.
  • Facilitated positive working environment by mentoring new technicians, fostering team-oriented atmosphere.
  • Streamlined inventory management, ensuring availability of necessary surgical instruments for variety of procedures.
  • Maintained detailed records of sterilization cycles, contributing to hospital's compliance with regulatory standards.
  • Assisted in development of departmental policies and procedures, ensuring alignment with latest industry standards and practices.
  • Enhanced team knowledge and compliance with best practices in sterilization through regular training sessions and updates.
  • Increased operating room efficiency with organized preparation and timely delivery of sterile supplies.
  • Optimized workflow within sterile processing department, allowing for quicker turnaround times and increased productivity.
  • Enhanced departmental performance by actively participating in quality assurance and improvement meetings.
  • Fostered culture of continuous improvement by suggesting and implementing changes to sterilization processes that increased efficiency.
  • Reduced waste and optimized resource use by accurately assessing and preparing exact quantity of required surgical instruments.
  • Conducted regular inspections of sterilization equipment, ensuring optimal performance and minimal downtime.
  • Contributed to significant reductions in cross-contamination incidents through meticulous execution of decontamination protocols.
  • Improved surgical outcomes by providing sterile, high-quality instruments, directly impacting patient safety and care.
  • Supported surgical teams by responding promptly to last-minute requests and changes, ensuring no delays in surgical procedures.
  • Ensured compliance with industry sterilization standards by meticulously cleaning, disinfecting, and sterilizing surgical instruments and equipment.
  • Played key role in department achieving high marks during external accreditation audits by maintaining exemplary sterilization practices.
  • Implemented system for tracking maintenance and repair of surgical instruments, reducing instances of equipment failure.
  • Collaborated with surgical departments to tailor instrument sets for specific procedures, enhancing surgical efficiency.
  • Maintained strict adherence to aseptic technique in decontamination process, significantly reducing risk of hospital-acquired infections.
  • Advanced patient safety with rigorous adherence to infection control policies and procedures.
  • Monitored inventory levels to keep all medical equipment properly stocked.
  • Liaised between medical staff and medical equipment vendors.
  • Developed and maintained medical equipment databases.
  • Provided support to medical staff in resolving medical equipment problems.
  • Created and implemented medical equipment training programs.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Collaborated with medical staff to confirm availability of medical equipment for patient care.
  • Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
  • Assisted with development and coordination of medical equipment inventories.
  • Evaluated medical equipment and recommended upgrades when necessary.

PCA

Mercy Hospital Lorain
10.2024 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • Monitored patient vital signs and reported changes to nursing staff promptly.
  • Documented patient care activities accurately in electronic health records system.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Educated patients on proper use of medical equipment and self-care techniques.
  • Participated in training sessions to enhance skills in patient care practices and safety protocols.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Collected and transported specimens to prepare for lab testing.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Supported needs of Number+ residents under long-term care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to Type patients in hospital facility.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Gastroenterology Technician

Mercy Hospital Lorain
10.2024 - Current
  • Assisted in patient preparation for gastrointestinal procedures, ensuring comfort and adherence to safety protocols.
  • Operated endoscopic equipment, maintaining functionality and sterilization standards before and after procedures.
  • Monitored patients' vital signs during procedures, responding promptly to any changes or concerns.
  • Documented procedure details accurately in electronic health records, enhancing data integrity and accessibility.
  • Collaborated with healthcare team to optimize workflow efficiency and improve patient care delivery.
  • Trained new staff on procedural protocols and equipment usage, fostering knowledge sharing within the team.
  • Implemented process improvements that reduced turnaround time for procedures, enhancing overall department performance.
  • Led quality assurance initiatives to ensure compliance with regulatory standards and improve patient outcomes.
  • Ensured patient safety during procedures by meticulously monitoring vital signs and promptly addressing any issues that arose.
  • Maintained a sterile environment during all gastroenterology procedures, adhering to strict infection control protocols to protect both patients and staff members.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for patients with various gastrointestinal conditions.
  • Promoted a positive work culture within the department through active participation in team meetings, offering constructive feedback on challenging cases, and celebrating collective achievements together.
  • Elevated patient satisfaction ratings by consistently demonstrating empathy, active listening, and professionalism throughout each interaction.
  • Improved patient comfort by providing thorough explanations of gastroenterology procedures and addressing concerns.
  • Served as a compassionate advocate for patients, liaising with insurance companies to ensure timely authorizations and reimbursements related to gastroenterology services received.
  • Assisted in the prevention of gastrointestinal disorders by educating patients on proper nutrition and lifestyle choices.
  • Reduced patient anxiety during procedures by employing calming techniques and maintaining clear communication throughout each examination.
  • Increased clinic efficiency by overseeing the scheduling of appointments, coordinating with other departments as needed to ensure optimal utilization of resources.
  • Participated in regular continuing education opportunities to stay current with industry best practices, enhancing overall quality of patient care provided.
  • Streamlined documentation processes, ensuring timely completion of accurate patient records for use in treatment planning and ongoing care management.
  • Optimized inventory management processes, reducing waste while maintaining adequate stock levels of essential medical supplies and equipment required for gastroenterology procedures.
  • Contributed to overall clinic success by actively participating in quality improvement initiatives aimed at enhancing the patient experience and streamlining internal processes within the gastroenterology department.
  • Ensured adherence to all relevant regulatory standards within the department, regularly reviewing policies and procedures to maintain compliance with evolving guidelines.
  • Supported physician colleagues during advanced diagnostic or therapeutic interventions, using technical expertise to facilitate successful outcomes for patients undergoing complex gastrointestinal treatments.
  • Contributed to accurate diagnoses by collecting high-quality samples during endoscopic procedures for further analysis.
  • Demonstrated exceptional attention to detail when entering procedure data into electronic health record systems, minimizing errors that could impact decision-making processes pertaining to patient care plans.
  • Fostered strong relationships with referring providers by delivering prompt updates on patient progress and collaborating effectively in the development of individualized treatment plans.
  • Enhanced procedure efficiency by preparing and organizing all necessary equipment and supplies for gastroenterology examinations.
  • Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Prepared patients for procedures to assist doctors, nurses and support staff.
  • Supported physicians and nursing staff during procedures.
  • Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Transferred scopes to appropriate department for repairs and maintenance.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Assisted with transportation of scopes for repairs and maintenance.
  • Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Assisted medical staff by preparing patients for procedures.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Prepared for upcoming procedures by effectively setting up and tearing down rooms.
  • Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
  • Ambulated and assisted patients before and after procedures.
  • Completed tasks to assist medical staffs during procedures.
  • Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
  • Handled setup and maintenance of patient charts, recording all information while maintaining confidentiality.
  • Closely followed surgical schedules to sanitize and asses recovery rooms.
  • Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
  • Kept detailed track of inventory levels and placed orders for new supplies.
  • Sanitized and assessed recovery rooms while following all surgical schedules.
  • Setup patient charts and documented information while ensuring confidentiality.
  • Coordinated and maintained patient charts by recording information and ensuring confidentiality.
  • Administered oral and injected medications.
  • Checked inventory levels and placed supply orders.
  • Facilitated patient discharge by preparing equipment, educational materials, and pharmaceutical supplies.
  • Setup and tore down patient roots to clean up past procedures and prepare for upcoming appointments.
  • Interviewed patients to obtain consent and record drug allergies prior to pre-procedure drug administration.
  • Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
  • Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
  • Retrieved and disposed of specimens according to established protocols.
  • Documented patient information according to established procedures.
  • Collaborated with physicians and nurses to develop and implement patient care plans.

PCA

New Life Hospice
10.2004 - 10.2024
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • End of life and postmortem care
  • Documented patient care activities accurately in electronic health records system.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Educated patients on proper use of medical equipment and self-care techniques.
  • Participated in training sessions to enhance skills in patient care practices and safety protocols.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Collected and transported specimens to prepare for lab testing.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Supported needs of Number+ residents under long-term care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to Type patients in hospital facility.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

PCA

Mercy Hospital Lorain
06.1997 - 10.2004
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient vital signs and reported changes to nursing staff promptly.
  • Documented patient care activities accurately in electronic health records system.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Educated patients on proper use of medical equipment and self-care techniques.
  • Participated in training sessions to enhance skills in patient care practices and safety protocols.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Collected and transported specimens to prepare for lab testing.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Supported needs of Number+ residents under long-term care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Delivered high-quality care to Type patients in hospital facility.
  • Floated all over the hospital to different units including icu emergency room and pacu

Secretary/billing I

North Coast Eye Care
10.2000 - 09.2004
  • Managed appointment scheduling and patient records using electronic health record systems.
  • Assisted in preparing patient documentation for consultations and follow-up visits.
  • Coordinated communication between patients and medical staff to ensure timely responses.
  • Maintained office supplies inventory, facilitating efficient workflow and operations.
  • Developed filing systems to enhance organization and retrieval of patient information.
  • Supported billing processes by verifying insurance coverage and processing claims accurately.
  • Trained new administrative staff on office procedures and software utilization.
  • Implemented time management strategies to improve overall office efficiency and patient satisfaction.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Supported project management activities, contributing to timely completion of key initiatives.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Enhanced visibility of office policies by creating and distributing employee handbook.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
  • Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
  • Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
  • Improved office workflow by redesigning document submission process.
  • Improved document management with introduction of new digital archiving system.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Education

Legal Medical Secretary

Clearview High School
Loraine, TX
06.1997

Skills

  • Steam sterilization
  • Decontaminating surgical instruments
  • Decontamination procedures
  • High-level disinfection
  • Sterilization procedures
  • Manual cleaning
  • Assembling case carts
  • Instrument decontamination
  • Recording biologicals
  • Sterile storage
  • Equipment testing
  • Sterilization techniques
  • Instrument sterilization
  • Case cart assembly
  • Supply replenishment
  • Ultrasonic cleaning
  • Computerized tracking
  • Infection control
  • Picking instruments
  • Quality control
  • Low-temperature sterilization
  • Chemical handling
  • Operating room support
  • Inventory rotation
  • Ordering supplies
  • Preventive Maintenance
  • Supply management
  • Managing materials
  • Equipment monitoring
  • Completing diagnostic tests
  • Ethylene oxide sterilization
  • Diagnostic testing
  • Regulatory compliance
  • Surgical instrument knowledge
  • Safety protocols
  • Staff training
  • Quality assurance
  • Workflow optimization
  • Risk management
  • Equipment calibration
  • Instrumentation knowledge
  • Technical documentation
  • Communicable disease knowledge
  • Sterility assurance testing
  • Assembling packages
  • Aseptic environment maintenance
  • Microbiology
  • Instrument storage
  • Aseptic technique
  • Instrument inspection
  • Surgical kit assembly
  • Inventory management systems
  • Pulling case carts
  • Case tracking systems
  • Bloodborne pathogen awareness
  • OSHA regulations compliance
  • Compliance standards knowledge
  • Workstation organization
  • Sterilizer operation
  • Assembly and packaging
  • Delivering equipment
  • Recording test results
  • Tray preparation
  • Processing instruments
  • Decontamination and sanitation
  • Problem-solving
  • Instrument cleaning and sterilization
  • Attention to detail
  • Critical thinking
  • Sterilizer testing
  • Infection control protocols
  • Documentation and reporting
  • Steam autoclaves operation
  • Equipment disinfection
  • Teamwork and collaboration
  • Equipment inspection
  • Equipment preparation
  • Biohazardous waste disposal
  • Work Planning and Prioritization
  • Pre-surgical preparation
  • Supply restocking
  • Certified registered central service technician (CRCST)
  • Safe sharps disposal
  • Inventory recordkeeping
  • Medical equipment setup
  • Expiry date verification
  • Sterile processing technician (SPT)
  • Flexible schedule
  • Safety protocols expertise
  • Patient confidentiality
  • Operation Monitoring
  • Heartsaver first aid CPR AED
  • Surgical instrument processor certification
  • Certified registered central service technician
  • Registered central service technician certification
  • Quality control analysis
  • Patient and equipment transport
  • Electronic charting
  • Heartsaver CPR AED (CPR AED)
  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • Vital signs monitoring
  • HIPAA compliance
  • Emergency response
  • Meal preparation
  • End-of-life care
  • Continuing education
  • Diabetes management
  • Nutrition monitoring
  • Medical terminology
  • Transfer techniques
  • Cultural sensitivity
  • Seizure precautions
  • Daily living assistance
  • Safety awareness
  • Medication reminders
  • Patient documentation
  • Mobility support
  • Client advocacy
  • Family support
  • Adaptive equipment knowledge
  • Care plan implementation
  • Physical therapy assistance
  • Rehabilitation support
  • Oxygen therapy
  • Range of motion exercises
  • Feeding assistance
  • CPR certification
  • Basic life support
  • Patient observation
  • Mobility assistance
  • Adaptable
  • ADL support
  • Patient positioning
  • Patient services
  • Infection control standards
  • Wound care
  • Infection prevention
  • Healthy meal preparation
  • Qualified in patient transport
  • Professional bedside manner
  • Catheter care
  • Corrective action planning
  • Blood glucose monitoring
  • Specimen collection
  • Clinical training
  • Hospice and palliative care
  • Data collection
  • Patient education
  • Medical equipment operation
  • Information protection
  • Medical laboratory procedures
  • Mobility assistance aptitude
  • High level of autonomy
  • Team collaboration
  • Active listening
  • Acute care
  • Patient advocacy
  • Health monitoring
  • Physical therapy support
  • Healthcare expertise
  • Restocking supplies
  • Feeding assistance specialist
  • Acute and rehabilitative care
  • Bed preparation
  • Vitals documentation
  • Body mechanics knowledge
  • Patient assistance
  • Monitoring patient conditions
  • Patient hygiene management
  • Basic nursing care
  • Calm under stress
  • Time management
  • Care monitoring
  • Empathy and compassionate care
  • Patient-focused care
  • Personal care aide (PCA)
  • Patient relations
  • Patient care
  • Direct patient care
  • Light housekeeping
  • Patient relationship building
  • Patient safety management
  • Heavy lifting
  • Room cleaning and restocking
  • Companionship and emotional support
  • Behavior redirection
  • Recording vital signs
  • Support services
  • Family communication
  • Documenting behaviors

Certification

Certified sterile processing technician

Timeline

PCA

Mercy Hospital Lorain
10.2024 - Current

Gastroenterology Technician

Mercy Hospital Lorain
10.2024 - Current

PCA

New Life Hospice
10.2004 - 10.2024

Secretary/billing I

North Coast Eye Care
10.2000 - 09.2004

PCA

Mercy Hospital Lorain
06.1997 - 10.2004

Sterile Processing Technician

Mercy Hospital Lorain

Legal Medical Secretary

Clearview High School

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