Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Kuhn

Lorain,OH

Summary

Patient-focused registered nurse offering seventeen years background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans. Registered Nurse experienced in providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Unit Manager

Mercy Hospital Lorain
08.2023 - Current
  • Coordinated daily operations to enhance team performance and streamline workflow processes.
  • Implemented training programs to develop staff skills and improve service delivery.
  • Analyzed operational data to identify areas for process improvement and efficiency gains.
  • Facilitated communication between departments to ensure alignment on strategic objectives.
  • Mentored junior team members, fostering a collaborative environment focused on continuous improvement.
  • Developed and executed action plans to meet organizational goals and enhance customer satisfaction.
  • Championed evidence-based practice initiatives throughout the department, promoting best practices in clinical decision-making processes across all disciplines involved in patient care delivery.
  • Ensured adherence to regulatory guidelines and safety protocols within the unit, upholding the highest standards of patient care.
  • Monitored quality of care through regular audits, identifying areas for improvement and implementing necessary changes.

Nursing Unit Manager

O’Neills
06.2022 - 08.2023
  • Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
  • Inventoried medications, supplies and equipment and distributed stock to patients.
  • Evaluated and monitored care and services throughout shift to improve quality levels.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Director of Nursing

Embassy Oakhills
08.2021 - 06.2022
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Identified department issues to recommend corrective actions.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Performed rounds to observe care and interview staff, residents and families.
  • Evaluated work performance of 80 nursing personnel to determine wage increases and implement discipline.

Registered Nurse, Medical-Surgical Unit

Mercy
09.2011 - 08.2021
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.

Registered Nurse, Medical-Surgical Unit

EMH Regional Medical Center
12.2008 - 10.2011
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
  • Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Managed care for post-operative patients from initial recovery through discharge.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.

Education

Bachelor Of Science In Nursing - Nursing

Lorain County Community College
Elyria, OH

Associate of Science - Registered Nurse

Lorain County Community College
Elyria, OH
02.2008

Skills

  • Critical Thinking
  • Group and Individual Instruction
  • Multidisciplinary team collaboration
  • Quality Improvement/ Quality control
  • Staff Evaluation
  • Staff Management

Accomplishments

  • Coordinate with all team members in providing quality care of residents and family members.
  • Organize and plan continuing education for staff.
  • Delegate tasks needed to ensure quality care.
  • Assess plan of care and clinical necessity.
  • Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Prepared and provided educational materials and verbal instruction for proper care of residents.

Certification

Registered nurse

Basic life support

ACLS certified

Chemotherapy certified

Timeline

Assistant Unit Manager

Mercy Hospital Lorain
08.2023 - Current

Nursing Unit Manager

O’Neills
06.2022 - 08.2023

Director of Nursing

Embassy Oakhills
08.2021 - 06.2022

Registered Nurse, Medical-Surgical Unit

Mercy
09.2011 - 08.2021

Registered Nurse, Medical-Surgical Unit

EMH Regional Medical Center
12.2008 - 10.2011

Bachelor Of Science In Nursing - Nursing

Lorain County Community College

Associate of Science - Registered Nurse

Lorain County Community College