Aracelis Viera
( Relocating Back To Maine In The Bangor Area Or Close By) Springfield,MA
Summary
To obtain a position within a company that will allow me to utilize and enhance my skills. I'm authorized to work in the US for any employer. I am knowledgeable in housekeeping management and familiar with hotel operations, cleaning procedures and health and safety regulations. I've also been the Housekeeping Supervisors assistant for several years in the past and offering 15 years of hospitality experience. With hands-on manager and team leader dedication providing high-quality, efficient housekeeping operations in support of all guest needs. I'm a very detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am a very hardworking and passionate job seeker that's ready to help my team achieve company goals.
Overview
18
18
years of professional experience
Work History
Housekeeping Room Attendant
Marriott
Springfield, MA
06.2024 - Current
- Maintained cleanliness and organization of assigned guest rooms and common areas.
- Ensured compliance with Marriott's quality standards for hospitality and sanitation.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Trained new staff on cleaning procedures, safety protocols, and equipment usage.
General Laborer
People Ready Temporary Staffing Agency
Bangor, ME And Springfield, MA
06.2022 - 06.2024
- A variety of skill were needed, people skills, communications skills, able to be ready to do anything
- Notified supervisors of defective equipment or material.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom.
- Operated various tools and equipment for efficient completion of tasks.
- Followed safety protocols to promote a safe working environment.
- Collaborated with team members to achieve daily production goals.
Housekeeper
Hampton by Hilton
Bangor, ME
12.2018 - 09.2019
- Made beds, changed linen and stocked bathrooms, vacuumed, emptied trashes, etc
- Answered customer questions, addressed complaints or fulfill specific requests in a timely and polite manner
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Driver Helper
UPS
Bangor, ME
11.2018 - 12.2018
- Meet driver at designated spot
- Helped organize packages in the truck
- Ride with driver to assigned houses and business.
- Help locate packages in he truck
- Walk or run packages to the houses
- Worked until there were no more packages left on truck
Newspaper Carrier
Bangor Daily Newspaper
Bangor, ME
08.2018 - 10.2018
- Newspaper from warehouse before 3:30am
- Prepare each newspaper
- Driver to asaigned houses or bussines and deliver newspaper to newspaper box or driveway
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Teacher Helper
Kenduskeag Elementary
Kenduskeag, ME
08.2008 - 06.2018
- Student Observer
- Supported planning and preparation for culturally-diverse class sessions.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Assisted teachers with supervision and care of group of 15 children.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Responded to student needs and questions promptly.
Housekeeper/Housekeeping Supervisor
Quality Inn and Suites
Bangor, ME
08.2008 - 05.2018
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored new staff on cleaning and safety protocols.
- Worked with front desk to respond promptly to all guest requests.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Maintained high cleanliness standards in guest rooms and common areas.
- Operated washing machines and dryers efficiently to ensure quality fabric care.
- Sorted, loaded, and unloaded laundry items according to established protocols.
- Supervised daily operations of housekeeping team, ensuring quality and efficiency in service delivery.
Student Observer/helper
Kenduskeag Elementary School
Kenduskeag, ME
10.2013 - 12.2013
- Observed children and teacher during work and play
- Helped children with assigned work/developmental tasks
- Made lesson plans and facilitated them.
Ticket seller/Cashier/ Food Prep
Hollywood Cinemas
Bangor, ME
03.2012 - 09.2013
- Selling food to customers on their way into the movies
- Cleaning theaters, mopping floors, cleaning bathrooms
- Ordering inventory and putting inventory away.
- Accurately handled cash register transactions while providing excellent customer service.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Performed cash, card and check transactions to complete customer purchases.
- Processed ticket sales using point-of-sale systems efficiently.
Education
Associates of Applied Science - Early Childhood Education
Eastern Maine Community College
Bangor, ME05-2014
Undecided/undeclared -
University of Maine
Orono, ME2011
High School Diploma -
Central High School
Corinth, ME06-2009
Skills
- Early Childhood Education
- Ed tech 3
- Customer Service
- Microsoft Office
- Cleaning and Sanitation
- Staff Training
- Problem-solving
- Time management
- Teamwork and collaboration
- Flexible schedule
Reference
Amanda Dill Wain
- 207-659-8556
Melissa Anderson(after 5pm or Friday anytime)
- 207-407-5102
Lisa Greenleaf
- 207-745-7445
Michael Rivera ( current boss at Marriott)
- 970-708-1177
Timeline
Housekeeping Room Attendant
Marriott
06.2024 - Current
General Laborer
People Ready Temporary Staffing Agency
06.2022 - 06.2024
Housekeeper
Hampton by Hilton
12.2018 - 09.2019
Driver Helper
UPS
11.2018 - 12.2018
Newspaper Carrier
Bangor Daily Newspaper
08.2018 - 10.2018
Student Observer/helper
Kenduskeag Elementary School
10.2013 - 12.2013
Ticket seller/Cashier/ Food Prep
Hollywood Cinemas
03.2012 - 09.2013
Housekeeper/Housekeeping Supervisor
Quality Inn and Suites
08.2008 - 05.2018
Teacher Helper
Kenduskeag Elementary
08.2008 - 06.2018
Undecided/undeclared -
University of Maine
High School Diploma -
Central High School
Associates of Applied Science - Early Childhood Education
Eastern Maine Community College