Aracely Casey Mapp
Gonzales,LA
Summary
Compassionate and dedicated Counseling Intern with one year of clinical experience specializing in work with children and adolescents. Skilled in utilizing play therapy techniques to foster emotional expression, resilience, and growth. Strong foundation in child development with a focused commitment to enhancing social well-being, building self-confidence, and equipping clients with practical anxiety-management tools. Recognized for creating a safe, supportive therapeutic environment that promotes trust, engagement, and positive developmental outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Malco Theatres
Gonzales, LA
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Oversaw daily operations to maintain store cleanliness and organization.
Intern
Beacon Behavioral Hospital
Hammond, LA
01.2026 - 05.2026
- Co-led group with PLPC
- Focused on working with the lower functioning group (Autism, Schizophrenia, Schizoaffective, Psychosis, paranoia)
- Conducted admit and assessment interviews when needed
- Provided individual sessions for group members when needed
Intern
A New Beginning Counselor Center
Mandeville, LA
01.2025 - 05.2026
- Documented client interactions and progress notes accurately to maintain compliance with organizational standards.
- Conducted preliminary assessments of client needs, aiding in service delivery planning and follow-ups.
- Worked with clients ages 5 to 45, excelling with working with children ages 5 to 13.
- Included parents/caregivers in sessions when needed
- Conducted parent consultation
- Utilized play therapy techniques
House Manager
Malco Theatres
Gonzales, LA
03.2021 - 01.2024
- Provided excellent customer service to patrons with any issues, complaints, and/or concerns in a timely manner
- Demonstrated ability to count, handle, and deposit money into Vista Cash Desk
- Planned and organized employee holiday parties and summer employee appreciation event
- Collaborated with general manager in making movie schedules, ordering food and paper supplies, and receiving in inventory
- Conducted opening and closing procedures such as product inventory, store cleaning, and accessing security system
Concessions Supervisor
Malco Theatres
Gonzales, LA
12.2016 - 03.2021
- Supervised at least 3 employees every shift to ensure they were on task
- Accurately calculated product inventory
- Resolved employee and customer issues and complaints
- Exemplified reliability and punctuality by completing all assigned tasks in a timely manner
- Consistently ensured that popcorn, candy, cups, and bags were fresh and restocked
Cast Member
Malco Theatres
Gonzales, LA
04.2015 - 12.2016
- Assisted patrons with orders in a fast-paced environment
- Consistently and successfully upsold popcorn, drinks, candy, and other snacks/foods
- Completed all tasks given by supervisor or manager in a timely manner
- Coordinated with supervisor in making sure everything was fresh and restocked
Education
Bachelor of Arts - Psychology
Southeastern Louisiana University (SLU)
Hammond, LA05-2023
Master of Science - Counseling
Southeastern Louisiana University
Hammond, LA05-2026
Skills
- Technical: ability to use SPSS; proficient in Microsoft Word and Microsoft Excel
- Building rapport
- Anxiety reduction techniques
- Play therapy techniques
- Sand tray therapy techniques
- Expressive arts integration
- Teamwork and collaboration
- Problem-solving
- Verbal and written communication
Timeline
Intern
Beacon Behavioral Hospital
01.2026 - 05.2026
Intern
A New Beginning Counselor Center
01.2025 - 05.2026
Assistant Manager
Malco Theatres
01.2024 - Current
House Manager
Malco Theatres
03.2021 - 01.2024
Concessions Supervisor
Malco Theatres
12.2016 - 03.2021
Cast Member
Malco Theatres
04.2015 - 12.2016
Bachelor of Arts - Psychology
Southeastern Louisiana University (SLU)
Master of Science - Counseling
Southeastern Louisiana University
Honors and Awards
Taylor Opportunity Program for Students Scholarship Recipient (3 semesters), President’s List (3 semesters), Dean’s List (1 semester)