Licensed Phlebotomist with 20 years of experience in patient-focused services with comprehensive experience in high-volume output labs, handling live-patient samples collecting samples from newborn to geriatric, maintaining and troubleshooting laboratory equipment and lab maintenance. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff.
Overview
20
20
years of professional experience
Work History
Phlebotomist/ Medical Assistant
Alivio Medical Center & Stroger Hospital
Indianapolis, IN
12.2019 - 06.2024
Ensured compliance with federal regulations governing laboratory procedures.
Provided assistance to clinical staff during patient visits.
Adhered to HIPAA guidelines regarding patient privacy.
Assisted in the preparation of laboratory specimens for analysis and testing.
Reported any abnormal results or trends to supervisor or laboratory manager.
Maintained a clean, safe, and organized work environment.
Followed all safety protocols when handling hazardous materials.
Prepared specimens for transport to external laboratories.
Responded quickly and effectively to emergency situations.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Maintained accurate records of collected specimens and test results.
Documented patient information into electronic medical records system.
Performed quality control tests on collected specimens.
Verified patient information prior to specimen collection.
Performed venipuncture and other blood collection procedures according to established standards.
Educated patients on proper blood draw techniques.
Provided excellent customer service while interacting with patients.
Assisted in the training of new phlebotomists.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Monitored patients for adverse reactions and provided immediate care as needed.
Conducted patient interviews and verified medical records to confirm test requisitions.
Educated patients on specimen collection procedures and post-draw care.
Prepared and packaged specimens for courier transport.
Collected specimens for drug screens, paternity tests and alcohol tests.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Administered injections, medications and treatments as directed by the physician.
Registered new patients into practice management software program accurately entering demographic information.
Certified Phlebotomist
Sparks Family Medicine
Las Vegas , NV
11.2017 - 01.2019
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Labeled blood vials with critical information like time of collection, date, and patient name.
Counseled patients to ease their fears, explain procedures, and enhance cooperation during blood draws.
Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.
Medical assistance duties, vital signs, preparing patients, EKG, pre-authorization, handled phone calls from patients and doctors for results and appointment's.
Verified collection orders and communicated discrepancies to nurses.
Performed lab tests and communicated results.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.