Reduced wait times by quickly and accurately preparing orders, delivering a seamless experience for customers.
Enhanced customer satisfaction by providing personalized drink recommendations based on individual preferences.
Maintained equipment cleanliness and functionality through regular inspections and routine maintenance tasks, reducing downtime due to malfunctions or breakdowns.
Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service during peak hours.
Hostess
Houston's, Hillstone Restaurant Group
03.2024 - Current
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
PR Associate
NOW PR
10.2022 - Current
Going above and beyond to meet agency needs and assist in growth of company
Strong commitment to satisfying clients with our work
Writing press releases and pitching to publications
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Provided product information to customers.
Monthly interviews with clients
Building strong relationships with clients and earning trust
Copy Editor
Now Magazine
10.2022 - Current
Wrote, edited and produced articles for Internet and digital platforms.
Wrote and published articles for leading newspapers and magazines.
Developed story ideas and conducted interviews with industry experts and celebrities.
Assisted Managing Editor
Education
Bachelor of Arts - Journalism
California State University - Fullerton
Fullerton, CA
05.2025
Skills
Great Time Management
Ability to Work Efficiently in a High-Stress Environment
Conversant in Spanish
Fluent in English and Spanish
Excellent memory
Advanced Writing Skills
Bilingual
Content and Story Development
Interpersonal Skills
Basic Knowledge of Adobe Photoshop and Premiere Pro