Aracely Hernandez
Moreno Valley,CA
Summary
Driven Sales assistant successful at merchandising products and attracting loyal costumers through personalized service. Understands costumer needs and customizes sales approaches. Friendly and upbeat individual familiar with costumer service practices and sales principles.
Overview
3
3
years of professional experience
Work History
Assistant Manager, Customer Service
Skechers
Moreno Valley
09.2022 - Current
- Sold various products by explaining unique features and educating costumers on proper application or usage
- Built and maintained relationships with peers and upper management to drive team success
- Trained and supervised customer service staff on policies, procedures, and best practices.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Evaluated and authenticated returns, exchanges and voids.
- Recruited and trained new employees to meet job requirements.
- Traveled to different locations to help restock product and bring store up to standards.
Salesperson
Hernandez Nursery
Moreno Valley, CA
06.2021 - 09.2022
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed key customer relationships to increase sales.
- Memorized product to be able to be able to answer all customer questions quickly and efficiently, and make relevant upsells.
Education
DIPLOMA -
MORENO VALLEY HIGH SCHOOL
07.2022
Skills
- Processing payments
- Customer needs assessment
- Multitasking
- Communication
- Strong work ethic
- Bilingual
- Fast learner
- Detail oriented
- Focused on customer satisfaction
- Product Knowledge
Languages
Spanish
Professional
Timeline
Assistant Manager, Customer Service
Skechers
09.2022 - Current
Salesperson
Hernandez Nursery
06.2021 - 09.2022
DIPLOMA -
MORENO VALLEY HIGH SCHOOL