Aracely Hernandez
Dallas,TX
Summary
Adept at enhancing warehouse efficiency and customer satisfaction, my tenure at Coca-Cola Southwest Beverages LLC honed my pallet jack operation and problem-solving skills. Demonstrated ability to exceed productivity goals and reduce product damage, showcasing my attention to detail and dependability. Proven track record of being a motivated team player, committed to achieving operational excellence. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise.
Overview
8
8
years of professional experience
Work History
Order Builder
Coca-Cola Southwest Beverages LLC
10.2019 - Current
- Expedited order fulfillment by utilizing equipment such as pallet jacks and forklifts.
- Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
- Collaborated with team members to achieve daily targets, improving overall productivity in the warehouse.
- Adapted seamlessly to changes in workflows or processes, demonstrating flexibility and resilience in a fast-paced work environment.
- Pulled orders quickly to maintain demanding productivity goals.
Customer Service Representative
Vision Quest
09.2018 - 10.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Forklift Operator
L’Oréal
10.2016 - 08.2018
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
W. W. Samuel High School
Dallas, TXSkills
- Warehouse Safety
- Picking and Packing
- Heavy Lifting
- Order Accuracy
- Time Management
- Motivated Team Player
- Loading and unloading
- Forklift Operation
- Stock replenishment
- Quick Learner
- Customer Service
- Problem-Solving
- Dependable and reliable
- Attention to Detail
- Multitasking Abilities
Timeline
Order Builder
Coca-Cola Southwest Beverages LLC
10.2019 - Current
Customer Service Representative
Vision Quest
09.2018 - 10.2019
Forklift Operator
L’Oréal
10.2016 - 08.2018
W. W. Samuel High School
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