Highly-qualified Laboratory Office Assistant with top-notch leadership, planning and problem-solving abilities. Open and clear communicator with disciplined and thorough approach.
Overview
8
8
years of professional experience
Work History
Office Assistant /Accounting Assistant
CK Pools
02.2023 - Current
Maintained clean and organized files by keeping accounts payable records up-to-date.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Researched accounts and completed due diligence to resolve collection problems.
Contacted customers to discuss past-due accounts and negotiated payment plans.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Submitted cash and check deposits and generated cash receipts to record money received.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries.
Lead Laboratory Assistant
United Pathology Associates
04.2015 - 02.2023
Recorded and analyzed data to produce reports of results.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Participated in lab meetings and project presentations.
Prepared samples for analysis by performing complex sample preparation tasks.
Interacted with customers by phone, email, or in-person to provide information.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Inspected incoming and outgoing materials for accuracy and quality.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coached new hires on company processes while managing employees to achieve maximum production.
Executive at Orient Electric Limited, A CK Birla Group, Orient Electric Ltd, CK BirlaExecutive at Orient Electric Limited, A CK Birla Group, Orient Electric Ltd, CK Birla