Aracely Montoya

• Processed bank deposits, business sales, returns, and transaction reports.
• Consulted with customers to assess needs and propose optimal solutions.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Executing strategies that enhanced sales and profit margins.

• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Monitored current trends to understand fashions and better serve customer needs.
• Worked with men, women and children to complete Service on daily basis.
• Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
• Recorded notes for future reference about customer preferences and services delivered.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Assessed customer hair texture, treatment history and desired outcome to determine services required.
• Scheduled customer appointments and rearranged individual time slots to meet demand.

• Managed daily operations of education program and coordinated support staff to assign tasks.
• Created comprehensive lesson plans aligning with curriculum goals.
• Designed and executed training programs to advance staff capabilities.
• Ensured objectives were met through careful program evaluation.
• Led representation of educational programs in various professional gatherings.
• Assessed class, student and instructor data to proactively enhance program functions.
• Facilitated development of program structure within classrooms to formulate and implement goals.
• Conducted theory classes covering haircutting, color, texture, and skincare.
• Guided students through client consultations on clinic floor.

Delivered uniform training methods across various Paul Mitchell Schools to ensure a uniform cutting system.