Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Assistant Principal Secretary
Hastings Ninth Grade Center Alief ISD
07.2021 - Current
Ensured compliance with local, state, and federal regulations by maintaining up-to-date knowledge of relevant laws and policies affecting our school community.
Provided exceptional customer service by responding promptly to inquiries from parents, teachers, students, and other stakeholders in the educational process.
Facilitated data-driven decision-making by compiling statistics on attendance rates or disciplinary incidents at regular intervals throughout the year.
Oversaw inventory control and procurement process ensuring adequate supplies were available for staff and student needs.
Supported the Assistant Principal in managing daily operations, scheduling meetings.
Increased communication between school staff, parents, and students by maintaining accurate contact information and promptly addressing inquiries.
Coordinated logistics for special events such as parent-teacher conferences or award ceremonies which led to successful execution.
Maintained confidentiality of sensitive information regarding student records, personnel files, and other private matters within the school community.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Supervisor- Mrs. Hopkins 832-489-0548
Assistant Principal Secretary
Alief Learning Center Alief ISD
08.2012 - 06.2021
Enter and process referrals/suspensions for students
Translating English/Spanish for staff/students/parents
Withdrawal paperwork for students withdrawn to Juvenile Justice Alternative Education Program (JJAEP)
Assist in assignment of classes when teachers are absent
Contributed to the development of policies and procedures that aligned with district goals while also meeting the unique needs of our school population.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed filing system, entered data and completed other clerical tasks.
Maintained confidentiality of sensitive information regarding student records, personnel files, and other private matters within the school community.
Increased communication between school staff, parents, and students by maintaining accurate contact information and promptly addressing inquiries.
Facilitated data-driven decision-making by compiling statistics on attendance rates or disciplinary incidents at regular intervals throughout the year.
Provided exceptional customer service by responding promptly to inquiries from parents, teachers, students, and other stakeholders in the educational process.
Robert Goodly 281-536-8794
Dialysis Technician
Long
07.2019 - 05.2020
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Maintained a clean and safe environment through diligent adherence to infection control protocols.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
Christopher Long 713-360-5712
Counselor Secretary/Attendance Aide
Alief Learning Center Alief ISD
09.2008 - 06.2012
Tracking students coming into and leaving ALC
Translating for parents and students coming in to ALC
Translating for meetings when needed
Checking intake packets for accuracy
Interacting with Police, Probation Officer and Assistant Principals outside of ALC
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Created agendas, meeting notes and other documents to enhance collaborative process.
Supervisor-Wilson 281-460-2866
Administrative Assistant
San Jacinto College
01.2006 - 04.2007
Gave information For Continuing Education programs to perspective students.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information. Printed out Certificate for the programs available.