Aracely Zamora
San Diego,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Forever 21
03.2021 - 02.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Barista
Starbucks
02.2022 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Hostess
Coasterra Restaurant
09.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Audeo Charter School
San Diego, CA06.2022
Skills
- Food Serving and Preparation Skills
- Greeting guests
- Hospitality services
- Strong multitasking
- Cash handling
- Problem-solving skills
- Cleanliness
Timeline
Restaurant Hostess
Coasterra Restaurant
09.2022 - 05.2023
Barista
Starbucks
02.2022 - 10.2022
Sales Associate
Forever 21
03.2021 - 02.2022
High School Diploma -
Audeo Charter School
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