Summary
Overview
Work History
Education
Skills
learning new language, cooking,
Languages
Timeline
Generic

Araju Gautam

Reston,VA

Summary

Customer-focused and dynamic professional with substantial experience in high-traffic service environments. Demonstrated success as a cashier at Dulles International Airport, skilled in managing high-volume transactions, delivering outstanding customer service, and ensuring accuracy in a bustling setting. Experienced barista with a solid background in crafting quality beverages, handling cash transactions, and elevating customer satisfaction. Proficient in multitasking, problem-solving, and effective communication, with a proven ability to adapt to diverse and challenging situations. Dedicated to enhancing the guest experience and contributing positively to team objectives.

Overview

2
2
years of professional experience

Work History

Lead Barista

Kung Fu Tea
07.2022 - 08.2024
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.

Cashier Assistant Manager

Dulles International Airport
03.2022 - 08.2024
  • Provided exceptional customer service by promptly addressing issues and concerns, fostering customer loyalty.
  • Maintained a clean and organized work area, promoting a positive atmosphere for both employees and customers.
  • Exceeded sales goals consistently by suggesting additional products or services based on customers'' needs.
  • Conducted employee evaluations alongside head cashier, offering constructive feedback for continuous improvement.

Education

Associate of Science - Biology

Virginia Commonwealth University
Richmond, VA
05.2028

High School Diploma -

South Lakes High School
Reston, VA
05.2024

Skills

  • Customer handling
  • Teamwork
  • Adaptability to Change
  • Multilingual ability

learning new language, cooking,

  • Learning New Languages

Passionate about expanding communication skills and cultural understanding. Fluent in english, nepali, hindi.

  • Customer Service and Hospitality

Enthusiastic about enhancing guest experiences and providing excellent service. [Any related experience or skills, e.g., volunteered at a community event helping guests.

Languages

Nepali
Full Professional
Hindi
Full Professional
English
Full Professional

Timeline

Lead Barista

Kung Fu Tea
07.2022 - 08.2024

Cashier Assistant Manager

Dulles International Airport
03.2022 - 08.2024

Associate of Science - Biology

Virginia Commonwealth University

High School Diploma -

South Lakes High School
Araju Gautam