Araju Gautam
Reston,VA
Summary
Customer-focused and dynamic professional with substantial experience in high-traffic service environments. Demonstrated success as a cashier at Dulles International Airport, skilled in managing high-volume transactions, delivering outstanding customer service, and ensuring accuracy in a bustling setting. Experienced barista with a solid background in crafting quality beverages, handling cash transactions, and elevating customer satisfaction. Proficient in multitasking, problem-solving, and effective communication, with a proven ability to adapt to diverse and challenging situations. Dedicated to enhancing the guest experience and contributing positively to team objectives.
Overview
2
2
years of professional experience
Work History
Lead Barista
Kung Fu Tea
2022.07 - 2024.08
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Cashier Assistant Manager
Dulles International Airport
2022.03 - 2024.08
- Provided exceptional customer service by promptly addressing issues and concerns, fostering customer loyalty.
- Maintained a clean and organized work area, promoting a positive atmosphere for both employees and customers.
- Exceeded sales goals consistently by suggesting additional products or services based on customers'' needs.
- Conducted employee evaluations alongside head cashier, offering constructive feedback for continuous improvement.
Education
Associate of Science - Biology
Virginia Commonwealth University
Richmond, VA05.2028
High School Diploma -
South Lakes High School
Reston, VA05.2024
Skills
- Customer handling
- Teamwork
- Adaptability to Change
- Multilingual ability
learning new language, cooking,
- Learning New Languages
Passionate about expanding communication skills and cultural understanding. Fluent in english, nepali, hindi.
- Customer Service and Hospitality
Enthusiastic about enhancing guest experiences and providing excellent service. [Any related experience or skills, e.g., volunteered at a community event helping guests.
Languages
Nepali
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Lead Barista
Kung Fu Tea
2022.07 - 2024.08
Cashier Assistant Manager
Dulles International Airport
2022.03 - 2024.08
Associate of Science - Biology
Virginia Commonwealth University
High School Diploma -
South Lakes High School
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