Seeking employment in an environment that offers a greater challenge, and the opportunity to help the company advance efficiently and productively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Memorial Hermann Hospital
Houston
10.2022 - Current
Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
Obtained pre and post treatment vitals and weight to monitor patient health status.
Documented patient treatment information, including vital signs and changes in condition, accurately and promptly to ensure continuity of care.
Report any unusual changes or findings to the nurse.
Performed STAT EKGs to quickly assess and document patients' cardiac function.
Collect blood and other laboratory specimens
Obtain and prepare laboratory specimens as prescribed.
Assist in the maintenance of a safe and clean working environment.
Demonstrates safe work practices and attitudes; follows safety rules
Care Coordinator
Panoramic Health
Houston
08.2022 - 02.2024
Managed transition of care for emergency room visits, hospital discharges, and skilled nursing/acute rehab transitions.
Collaborated with RN Care Manager and clinical team to strengthen relationships and effectively manage patient panel
Reviews patient data and pertinent reports, identifies and closes gaps in care, including preventative care, vaccines, overdue diagnostic procedures and labs, co-morbid care gaps, and applicable screenings.
Ensures appropriate cadence of routine nephrology, specialty, and primary care. Contacts patients who miss appointments, are overdue for services and/or need follow-up care based on risk assessment.
Facilitated pre-visit planning and coordinated same-day access to care, optimizing patient engagement and service delivery
Works in partnership with the RN Care Manager for patients that are off-track for an optimal dialysis start
Collaborates with RN Care Manager to conduct detailed medication review
Collaborates with nephrologist and other specialists in delivering and coordinating necessary care/services
Advocated for patients as liaison and information resource, ensuring timely escalation of critical information to RN Care Manager
Monitored and updated patient care plans to ensure ongoing effectiveness.
Provide structured education about chronic diseases, self-care management (diet, exercise, smoking-cessation, etc.)
Schedules urgent appointments and referrals to applicable hospital and community resources
Answers inbound patient calls and utilizes warm handover for urgent requests. Manages and responds to patients voicemails and messages
Medical Assistant
Texas Children's Hospital
Houston
06.2021 - 05.2022
Collected specimens and performed laboratory tests, verifying providers' orders and patient information per practice protocol to ensure accurate diagnostics.
Conducted COVID testing for pediatric and adult patients in a clinical setting.
Scheduling patients for surgery
Responded to customer inquiries with timely information on appointment status, wait times, and unanticipated issues to enhance patient experience.
Communicated with patients, staff, and providers regarding patient arrivals, delays, and clinic processes to facilitate smooth operations.
Obtained translation services for customers.
Participates in clinic meetings to assist in planning optimal patient flow for session/day.
Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
Certified Medical Assistant
Our Lady of The Lake Physician Group
Baton Rouge
06.2020 - 05.2021
Supported physicians and nurse practitioners during exams, diagnostic procedures, immunizations, and injections to enhance patient care.
Documented pediatric patient vital signs, growth measurements, and medical histories in Electronic Health Records (EHR) to ensure accurate patient tracking.
Educated patients and families on preventive care, medication instructions, and follow-up care plans.
Coordinated patient scheduling, referrals, and prior authorizations, streamlining processes to facilitate timely care delivery.
Prepared and maintained exam rooms, ensuring a safe, sterile, and child-friendly clinical environment.
Performed routine laboratory tests, specimen collection, and point-of-care testing.
Supported clinical workflows by managing charting, documentation, and HIPAA-compliant recordkeeping.
Delivered compassionate, patient-centered care while fostering strong communication with children and families.
Medical Assistant
Baton Rouge Clinic AMC
Baton Rouge
01.2018 - 05.2020
I have worked in GI, Internal medicine, ENT, and surgery
Obtain medical information and measure their vital signs, weight, and height.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepared and administered medications prescribed by a physician.
Assisted physicians in examining and treating patients by providing instruments, materials, and administering injections or removing sutures.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Authorize drug refills and provide prescription information to pharmacies.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Prepared treatment rooms for patient examinations, ensuring cleanliness and readiness for optimal patient care.